How to Add and Amend Monitoring Defaults in Cloud
This guide explains how to create and manage Monitoring Defaults in the Admin app within Care Control Cloud. Monitoring Defaults allow you to pre-configure monitoring schedules for specific care areas, including when monitoring should take place (Day Shift, Night Shift, or 24-hour period) and how frequently it should occur.
You will learn how to add a new monitoring default, set timing and frequency rules, record the reason for monitoring, and apply the default to active residents. This helps ensure consistent monitoring standards across your service and supports accurate care planning and compliance.
Interactive Guide
Text based guide
Enter the Admin App
Click Visit in the Client Area
Select Visit under Care Planning
Open the Monitoring & Alerts drop-down
Select Monitoring Defaults
Add or Edit a Monitoring Default
Select Add Default to create a new one, or click the eye icon to modify an existing default.
Select the Monitoring Area
Open the drop-down menu and choose the relevant monitoring area, then click Continue.
Set Monitoring Timing
Choose whether monitoring applies to Day Shift, Night Shift, or a 24-hour period.
Set Monitoring Frequency
Select how often monitoring should occur (per day, per hour, or at specific times).
Enter the Reason for Monitoring
Provide a reason for starting the monitoring (required field).
Click Save Changes
Apply Missing Defaults to Active Residents
This will apply the newly created monitoring default to active residents.
Confirm the Action
Select Yes to confirm and apply the monitoring default.
