How Do I Fix Error -1 in Care Control Cloud?
If you see Error -1 when trying to use Care Control Cloud, the issue is usually caused by your browser cache. Clearing your cache will normally resolve the problem.
Steps to Fix Error -1
- Open your browser.
- Click the three dots in the top-right corner of the window.
- Select Settings from the menu.
- Go to Privacy and Security.
- Choose Clear browsing data (sometimes called Delete browser cache).
- Select All time as the time range.
- Make sure only Cached images and files is ticked (leave passwords and saved logins unchecked).
- Click Clear data (or Clear now, depending on your browser).
Next Step
Once your cache has been cleared, restart your browser and try logging into Care Control Cloud again.