How to create a new Supervision Template in Cloud
The Supervision Templates feature in the Care Control HR App allows you to create and manage custom templates for staff and supervisor supervisions. These templates form the structure of supervision meetings, enabling managers to design standardised, repeatable forms that capture key information across all staff reviews.
This guide walks you through the full process of creating a supervision template — from opening the HR App and accessing Supervision Templates, to adding questions, setting mandatory fields, choosing question types, and assigning whether each question is completed by staff or supervisors. You’ll also learn how to add a variety of question styles including text fields, yes/no questions, rating scales, and drop-down selections, providing flexibility for all supervision formats.
Using the Supervision Template creator ensures every meeting follows a structured format, supports consistent staff performance monitoring, and maintains clear documentation for compliance and quality assurance. Templates can be reused, updated, and expanded as supervision needs evolve, helping streamline the HR process and maintain high standards across your organisation.
Interactive Guide
Text based guide
Enter the HR App

Click Visit under Supervisions

Open Supervision Templates

Click Create Template

Enter the name for the template in the box

Click Continue

Add your initial question: enter the question text in this box

Tick this box if the question is mandatory

Use this drop-down to decide if the question is for staff or supervisors to complete

For this question, select Staff

Choose the question type from this drop-down

Select a text option (e.g., Short Text allows up to 255 characters)

Click Save when you are happy with the question

Add further questions by clicking Add Question

Create a Yes/No question (staff can select only Yes or No)

Click Save to add the new question

Add another question to flesh out the supervision

Create a score-out-of-5 question (or out of 10) for scale responses

Click Save when finished with the question

Add a drop-down selection question

Choose “Drop Down” from the list

Enter all selectable answers in this box — separate each answer with a comma

Click Save when finished

Create a supervisor-only question (only the supervisor can complete it)

In the “Question For” section, open the drop-down

Choose “Supervisor” from the list

Select “Memo Text” for the question type (free text with no character limit)

Click Save when finished
