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How to Create and Amend Contacts in Cloud

This guide explains how to add and manage Contacts within the Admin app in Care Control Cloud. Contacts can include next of kin, family members, advocates, GPs, dentists, and other professionals.

You will learn how to create a new contact record, complete the required details, use the ODS code lookup for healthcare professionals, and save the record. The guide also explains how to view and amend existing contact records to ensure information remains accurate and up to date.

Interactive Guide

Text based guide

Enter the Admin App


Select Visit under Communication


Open the More Areas drop-down


Select Contacts


Click Add Contact


Enter the contact details

Complete all relevant fields on the left-hand side of the screen.


Use the ODS lookup for healthcare professionals if required

If the contact is a GP, Dentist, or other healthcare provider, select the icon to search for their ODS code.


Enter the ODS code

Paste or type the ODS code into the relevant field.


Click Search to auto-fill the address


Add notes if required


Click Save Changes


To amend a contact, click View Record


Select Edit Record


Update the required fields and click Save Changes


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