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How to Create and Manage Payroll Shift Indicators

Learn how to create custom shift indicators, configure company-level pay rates and manage settings for supplementary payments, holidays and sleep shifts.

Takes 5 minutes
For: Managers
Updated: 29th Oct 2026

Introduction

Shift Indicators in Care Control Payroll allow you to identify different types of shifts and configure how they are treated for payroll purposes.

You can create custom indicators, assign descriptions and configure company-level pay rates. Additional settings allow you to manage supplementary payments, holiday treatment and sleep shifts.

In this guide, you'll learn how to:

  • Access Pay Rates and Manage Shift Indicators.
  • Create a custom shift indicator.
  • Add an indicator to a company-level pay rate card.
  • Enter the appropriate pay rate.
  • Configure Supplementary, Multi and Ignore Holidays settings.
  • Identify a pay rate as a Sleep Shift.
  • Save your new pay rate card.

Open Pay Rates

Navigate to Payroll and select Pay Rates to view and manage payroll rates and shift indicators.

Open Pay Rates in Payroll

Manage Shift Indicators

Select Manage Shift Indicators to view existing indicators or create a new one.

Manage Shift Indicators option

Enter an Indicator Code

In the Indicator field, enter a short code to identify the type of shift or payment.

Choose a code that is easy to recognise when configuring pay rates.

Enter a shift indicator code

Enter an Indicator Description

Enter a description explaining what the indicator represents.

For example, you might create an indicator for a Christmas bonus, sleep shift or another type of payment used by your organisation.

Enter an indicator description

Add the Shift Indicator

Select the Add icon to create your new shift indicator.

Once added, the indicator can be selected when configuring a pay rate card.

Add a new shift indicator

Close Manage Shift Indicators

Close the Shift Indicators window to return to the Pay Rates screen.

Close the Shift Indicators window

Open Company Level Settings

Select Company Level Settings to configure pay rates at company level.

This area allows you to create pay rate cards using your existing or newly created shift indicators.

Open Company Level Settings

Add a New Pay Rate Card

Within Pay Rate Cards, select + Add Row to create a new entry.

You can then assign an indicator, enter a rate and configure the relevant payroll settings.

Add a new pay rate card row

Open the Indicator Dropdown

Select the Indicator dropdown within your new pay rate card.

This displays the available shift indicators, including any custom indicators you have created.

Open the pay rate indicator dropdown

Select Your Shift Indicator

Choose the indicator you want to associate with the pay rate card.

In this example, KK - Christmas Bonus is selected. Your organisation can use whichever indicator is appropriate for the payment being configured.

Select the Christmas Bonus indicator

Enter the Pay Rate

Enter the appropriate amount in the Rate field.

Make sure the amount matches the payment arrangements for the indicator you are configuring.

Enter the pay rate amount

Configure the Supplementary Setting

Use the Supp. checkbox to configure the supplementary setting for the pay rate.

This setting is not available when the indicator is marked as a Sleep Shift, as Care Control automatically unticks and disables it.

Configure the supplementary pay setting

Configure the Multi Setting

Use the Multi. checkbox to configure the Multi setting for the pay rate.

If you select Sleep Shift, this option will automatically be unticked and disabled.

Configure the Multi pay rate setting

Configure Ignore Holidays

The Ign. H checkbox stands for Ignore Holidays.

Use this option to configure the holiday-related treatment of the pay rate.

When Sleep Shift is selected, Care Control automatically ticks and disables this checkbox.

Configure the Ignore Holidays setting

Enable Sleep Shift

Tick Sleep Shift if the indicator represents a sleep shift.

This identifies the pay rate as a Sleep Shift so that the Roster can recognise shifts using the indicator accordingly.

Enable the Sleep Shift checkbox

Review the Sleep Shift Settings

When Sleep Shift is enabled, Care Control automatically updates the related settings:

  • Supp.: Unticked and disabled.
  • Multi.: Unticked and disabled.
  • Ign. H: Ticked and disabled.

These settings are applied automatically when the pay rate is identified as a Sleep Shift.

Review the automatic Sleep Shift settings

Save the Pay Rate Card

Once you have entered the rate and configured the relevant settings, select the Add icon to create the pay rate card.

Your new entry will be available within the company-level pay rate configuration.

Add the completed pay rate card

Top tip

When configuring a Sleep Shift, Care Control automatically enables Ignore Holidays and disables Supplementary and Multi. Check these settings before saving your pay rate card.

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