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    How to Manage Monitoring in Cloud

    Kieran Worth

    This guide explains how to add, manage, pause, and end Monitoring areas for a service user within Care Planning. Monitoring allows you to record specific observations at set times or frequencies, ensuring important health or wellbeing information is captured consistently.

    You can configure when monitoring takes place (day shift, night shift, or 24-hour period), how often it occurs, and how long it should remain active. The guide also covers how to edit existing monitoring areas, pause all monitoring when required, and formally end a monitoring record when it is no longer needed.

    Interactive Guide

    Text based guide

    Enter the Admin App

    Select Visit under Care Planning

    Open the Monitoring & Alerts drop-down

    Select Manage Monitoring

    Choose the Service User you wish to manage

    Click Add Monitoring

    Open the drop-down

    Choose the monitoring area you wish to add

    Click Continue

    Choose when the monitoring will take place

    Choose the frequency of the monitoring

    Enter the reason for starting the monitoring

    Add additional information if required

    Set how long the monitoring will run for

    Click Save Changes

    Click the Pause Monitoring option if required

    Enter a reason to pause all monitoring

    Select Process to confirm the pause

    Click the Eye icon to modify a monitoring area

    Select Edit Record

    Click Save Changes when finished

    View the monitoring summary

    Select End Monitoring

    Enter the details for ending the monitoring

    Select Process to confirm ending the monitoring

    Monitoring area updated

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