This guide explains how to complete a full Care Review within the Care Planning app for a service user (resident). The Care Review feature allows you to formally assess and document a resident’s current needs, dependency level, and overall wellbeing. During the review, you can record changes in condition, update levels of need, calculate care minutes based on site settings, and document the actions and expected outcomes that will support the resident moving forward.

The Care Review also enables you to reference relevant notes and documents to evidence your assessment, ensuring the review is thorough and person-centred. Once completed, the review must be finalised with consent, including recording mental capacity, capturing signatures where required, and documenting a witness. When submitted, the completed Care Review becomes the active review for the service user, providing a clear and auditable record of their current care requirements.