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How to View and Manage Devices using Device Management

Learn how to view, filter and manage registered devices in Care Control, including checking device activity, updating device status and exporting device information.

Takes 5 minutes
For: Managers
Updated: 29th Oct 2026

Introduction

Device Management allows administrators to view, manage and monitor devices registered with Care Control. From one central location, you can review device information, filter devices by different criteria and manage their active status.

You can also customise the information displayed, search for specific devices and export device records for reporting or further analysis.

In this guide, you'll learn how to:

  • Access Device Management.
  • Customise the device table and displayed columns.
  • Filter devices by system, platform, user and status.
  • Filter devices by registration and last-used dates.
  • Search, sort and clear device filters.
  • Activate or deactivate registered devices.
  • Export device information.

Open Device Management

Navigate to Device Management to view and manage the devices registered with Care Control.

Navigate to Device Management

Customising the Device Table

Explore the Available Filters

At the top of Device Management, you'll find several filters that allow you to narrow down the list of registered devices.

Device Management filters

Customise the Displayed Columns

Use the column visibility options to choose which information appears in the device table. You can show or hide columns depending on the information you need.

Customise device table columns

Filter by System

Select the System dropdown to filter the device list by a particular Care Control application.

System filter dropdown

Select a System

Choose the system you want to view, such as CCMob. The device list will be filtered to display devices associated with your selection.

Select a Care Control system

Filter by Platform

Open the Platform dropdown to view the available device platforms.

Platform filter dropdown

Select a Device Platform

Select a platform, such as Android, to display only devices running that operating system.

Select Android platform

Filter by Last Used By

Use the Last Used By filter to find devices based on the staff member who most recently used them.

Last Used By filter

Select a Staff Member

Choose a staff member from the list to display devices associated with their most recent activity.

Select a staff member

Filter by Device Status

Open the Status dropdown to filter devices according to whether they are currently active or inactive.

Device status filter

Choose a Status

Select one of the available options:

  • All: Display both active and inactive devices.
  • Active: Display devices that are currently enabled.
  • Inactive: Display devices that have been disabled.
Select a device status

Filter by Registration Date

Use the Registration Date filter to display devices registered within a particular date range.

Filter by registration date

Filter by Last Used Date

Specify a date range using the Last Used filter to find devices based on when they were most recently used.

Filter by last used date

Search for a Device

Enter a keyword or device identifier into the Search field to quickly locate a particular device.

Search for a registered device

Clear Applied Filters

Select Clear Filters to remove your current selections and return to the full device list.

Clear device filters

Sort Devices by Registration Date

Select the Registration Date column heading to sort devices by when they were registered. This can help you identify recently added or older devices.

Sort devices by registration date

Activate or Deactivate a Device

Use the device's Active toggle to enable or disable it.

This allows you to manage which registered devices remain active within your organisation.

Activate or deactivate a registered device

Export Device Information

Select Export to download the device information currently displayed in the table.

You can use the exported information for reporting, record keeping or further analysis outside Care Control.

Export device information

Top tip

Use the System, Platform and Last Used filters together to quickly identify specific devices. You can also filter by last-used date to find devices that haven't been used recently, making it easier to keep your device list organised and up to date.

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