How to View and Manage Devices using Device Management
Learn how to view, filter and manage registered devices in Care Control, including checking device activity, updating device status and exporting device information.
Takes 5 minutes
For: Managers
Updated: 29th Oct 2026
Introduction
Device Management allows administrators to view, manage and monitor devices registered with Care Control. From one central location, you can review device information, filter devices by different criteria and manage their active status.
You can also customise the information displayed, search for specific devices and export device records for reporting or further analysis.
In this guide, you'll learn how to:
- Access Device Management.
- Customise the device table and displayed columns.
- Filter devices by system, platform, user and status.
- Filter devices by registration and last-used dates.
- Search, sort and clear device filters.
- Activate or deactivate registered devices.
- Export device information.
Open Device Management
Navigate to Device Management to view and manage the devices registered with Care Control.
Customising the Device Table
Explore the Available Filters
At the top of Device Management, you'll find several filters that allow you to narrow down the list of registered devices.
Customise the Displayed Columns
Use the column visibility options to choose which information appears in the device table. You can show or hide columns depending on the information you need.
Filter by System
Select the System dropdown to filter the device list by a particular Care Control application.
Select a System
Choose the system you want to view, such as CCMob. The device list will be filtered to display devices associated with your selection.
Filter by Platform
Open the Platform dropdown to view the available device platforms.
Select a Device Platform
Select a platform, such as Android, to display only devices running that operating system.
Filter by Last Used By
Use the Last Used By filter to find devices based on the staff member who most recently used them.
Select a Staff Member
Choose a staff member from the list to display devices associated with their most recent activity.
Filter by Device Status
Open the Status dropdown to filter devices according to whether they are currently active or inactive.
Choose a Status
Select one of the available options:
- All: Display both active and inactive devices.
- Active: Display devices that are currently enabled.
- Inactive: Display devices that have been disabled.
Filter by Registration Date
Use the Registration Date filter to display devices registered within a particular date range.
Filter by Last Used Date
Specify a date range using the Last Used filter to find devices based on when they were most recently used.
Search for a Device
Enter a keyword or device identifier into the Search field to quickly locate a particular device.
Clear Applied Filters
Select Clear Filters to remove your current selections and return to the full device list.
Sort Devices by Registration Date
Select the Registration Date column heading to sort devices by when they were registered. This can help you identify recently added or older devices.
Activate or Deactivate a Device
Use the device's Active toggle to enable or disable it.
This allows you to manage which registered devices remain active within your organisation.
Export Device Information
Select Export to download the device information currently displayed in the table.
You can use the exported information for reporting, record keeping or further analysis outside Care Control.
Top tip
Use the System, Platform and Last Used filters together to quickly identify specific devices. You can also filter by last-used date to find devices that haven't been used recently, making it easier to keep your device list organised and up to date.
Need more help?
Can't find what you're looking for? Our support team is here to help.
Contact SupportOr call us on