Locking Mobile to a CSG

This guide will cover how to lock a Care Control Mobile device to one Care Service Group in your organisation. This can be useful when certain devices are only used with certain service users or groups.

1

On the PIN screen of Care Control Mobile, press the cog wheel in the top right corner of the screen.

2

Here, enter your PIN and Administration Password, then, press Continue.

3

The Admin Dashboard for your organisation will be displayed. Next, open the side menu by pressing Show Administration Options.

4

From this menu, select Advanced.

5

Select System Settings.

6

Select This Device.

7

Here you can change the setting called ‘Fix Device to Care Service Group’.

8

Select a CSG from the list.

9

Now, when signed into Care Control Mobile, only service users within the CSG selected will be visible. Notice the tagged CSG Group in the top left corner of the screen.