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    Locking Mobile to a CSG

    This guide will cover how to lock a Care Control Mobile device to one Care Service Group in your organisation. This can be useful when certain devices are only used with certain service users or groups.

    1

    On the PIN screen of Care Control Mobile, press the cog wheel in the top right corner of the screen.

    2

    Here, enter your PIN and Administration Password, then, press Continue.

    3

    The Admin Dashboard for your organisation will be displayed. Next, open the side menu by pressing Show Administration Options.

    4

    From this menu, select Advanced.

    5

    Select System Settings.

    6

    Select This Device.

    7

    Here you can change the setting called ‘Fix Device to Care Service Group’.

    8

    Select a CSG from the list.

    9

    Now, when signed into Care Control Mobile, only service users within the CSG selected will be visible. Notice the tagged CSG Group in the top left corner of the screen.