Bank Holiday Closure Notice: We will be closed on the 3rd April for the Easter bank holiday, so our customer service team will not be available on this day. If you need to get in touch, you can still use our customer contact form and we will get back to you as soon as possible. Even better, Margo will still be available on our phone lines to help with your queries whenever you need support. We hope you have a lovely Easter weekend 🐣
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Processing Shop Purchases
This guide will cover how to process purchases made from the service user shop on Care Control Windows. These deductions are made from the Personal Allowance for the service user. Please refer to our dedicated guide about Personal Allowance for more information.
1
In the Administration of Care Control Windows, select the Manage Shop Accounts tool, which can be found under the Client Area tab.
2
After checking out a basket from the Service User Shop, the transaction will appear in this window.
Simply press Process to PA to complete the transaction and deduct the balance from the service users Personal Allowance.