Bank Holiday Closure Notice:  We will be closed on the 3rd April for the Easter bank holiday, so our customer service team will not be available on this day. If you need to get in touch, you can still use our customer contact form and we will get back to you as soon as possible. Even better, Margo will still be available on our phone lines to help with your queries whenever you need support. We hope you have a lovely Easter weekend 🐣

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Sign in to Pocket using Cloud Registration

This guide will cover logging into Care Control Pocket using the Cloud Registration feature.

You can follow the interactive guide or the following steps:

  1. Select Cloud Registration when on the Lets get started screen.
  2. Tap Continue.
  3. Enter your site code into the Your Code text box, you can receive this from a manager.
  4. Enter your Username into the next text box, this is usually your email address.
  5. Tap Continue.
  6. Give your device a name, this should be easily identifiable.
  7. Tap Continue.
  8. If you can access multiple sites you will be able to choose which one you like, tap the correct one.
  9. When you sign out, you will be able to select a different site.

Use this sign in method to ensure you are logged in to the correct site every time you log in, this saves time when accessing multiple sites.

You can follow the interactive guide or the following steps:

  1. Select Cloud Registration when on the Lets get started screen.
  2. Tap Continue.
  3. Enter your site code into the Your Code text box, you can receive this from a manager.
  4. Enter your Username into the next text box, this is usually your email address.
  5. Tap Continue.
  6. Give your device a name, this should be easily identifiable.
  7. Tap Continue.
  8. If you can access multiple sites you will be able to choose which one you like, tap the correct one.
  9. When you sign out, you will be able to select a different site.

Use this sign in method to ensure you are logged in to the correct site every time you log in, this saves time when accessing multiple sites.