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Want a downloadable version? Click here

Want a downloadable version? Click here

Webinar Hub: Here you’ll find all of our latest webinar recordings, available to watch on demand whenever it suits you. Whether you’re catching up on a session you missed or revisiting a topic, this is your go-to place for helpful demos, feature deep-dives and expert discussions. We’ll also keep this page updated with details of upcoming webinars, so feel free to check back regularly and register for anything that interests you. Let’s catch up! See how the Cost of Care & Dependency tool gives you a clear picture of your true care costs and shows how dependency levels link directly to staffing and time. With this insight, you’ll understand how the tool helps you manage budgets more effectively while ensuring care always meets the needs of the people you support. Whether you’re: Already using Care Control Cloud and want to explore this feature in more depth Still on Windows and considering moving to the Cloud Or currently using another system to calculate your cost of care… This webinar is designed for you. Watch now We’ll be showing you the power of the Cloud Rota and how it compares to the Windows version in terms of speed, design, and overall performance. With a modern, user-friendly interface and faster load times, the Cloud Rota offers a smoother experience for managing your rotas more efficiently. You’ll gain a clear understanding of how the Cloud Rota can help you streamline workflows, save time, and reduce costs across your organisation. Plus, we’ll show you just how easy it is to make the switch — so you can start benefiting from the Cloud Rota straight away. Watch now In this session, we explore how AI can help you – how it is reshaping daily workflows. From smarter automation to better insights – helping care teams work faster, more efficiently, and with greater impact. You’ll gain an understanding of how AI is shaping the future of adult social care, from smarter documentation to more personalised, inclusive support with further knowledge from our Lead Developer and Special Guest Tandeep Gill, Head of Business Development at Painchek. Watch now In this session, we cover everything you need to know about Care Control Cloud – including what it is, how it compares to our Windows version, and how it’s been developed to streamline care management for busy services like yours. You’ll see live demonstrations of key features, learn how to access the Cloud platform, and explore how our simplified, modern applications can help save time and improve oversight across your service. Watch now In this session, we walk you through Dom Care Roster – our brand-new rostering tool designed specifically for domiciliary care providers. You’ll get a full overview of how it works, see a step-by-step tutorial, and watch live demonstrations from our key account managers. We’ll also answer your questions in a dedicated Q&A, giving you everything you need to see how Dom Care Roster can support your service. Watch now In this session, we explore GP Connect – what it is, how it works, and how your care service can benefit from using it through Care Control. You’ll gain a clear understanding of how GP Connect helps care teams access real-time medical information directly from a resident’s GP record, supporting safer and more informed care. We’ll show you how to get started, what steps are involved in setting it up, and what permissions are needed – all with guidance from NHS England’s Senior Programme Manager and our team. Watch now

Want a downloadable version? Click here

The evolution of Care Control Take a trip down memory lane and see how much Care Control has changed over the years! Roster Care Control Roster has seen many changes over the years to maximise both useability and profitability. By using the newest and greatest version of Care Control Roster on Cloud, you can save both time and money when creating rotas for your staff. By utilising all of the available features you can generate notifications for staff, never leave a shift unattended and much more! The most important thing is how easy it is to use. The intuitive features becomes second nature to use with an easy to look at and manage screen. Use the slider between the images to see the difference between the two applications. ◀ ▶ Care Reviews At the heart of Care Control is the Care Review section. Keep on top of all of your residents needs in one place, personalised just for them. With Care Control Cloud you can enjoy an updated user experience with ease of access to all of your clients needs in one place. Make sure they never miss out on the correct care with the easy to use and streamlined Care Reviews on Care Control Cloud. ◀ ▶ Monitoring Analysis Monitoring analysis helps to show how consistent your staff are at recording monitoring areas. With Care Control you could see a complete overview which would waste time by having to sift through data you didn’t need to see. In Care Control Cloud, see the data for each resident individually and for much further back.  The original monitoring analysis only allowed for 5 historical days to be viewed, but with Care Control Cloud you can see the monitoring for as long as it has been recorded. ◀ ▶ Generic Risk Assessments With Care Control Cloud, managing risk assessments has never been easier. You can now select an individual service user and generate a tailored risk assessment directly from their care planning screen. This enhancement ensures that every assessment is specific, up-to-date, and aligned with the unique needs of each service user. This streamlined process not only saves you time but also gives you greater control over how you care for your clients, allowing you to respond quickly to changing circumstances and provide more personalised care. ◀ ▶ Care Plan Summary Within Cloud, accessing and understanding the Care Plan Summary has never been easier. The updated platform is an intuitive and user-friendly design that simplifies how you view and interact with essential service user information. With a well-organised layout, all critical care details are presented in a clear and concise way, ensuring that you can find exactly what you need, when you need it, avoiding mistakes and unnecessary delays. ◀ ▶ Staff Integrity Checks Viewing the Staff Integrity Checks becomes a breeze within Care Control Cloud. As soon as a user enters the HR dashboard, all of the information regarding staff is available on your screen. Access more information by selecting specific Categories or Staff Members and view all of the current issues, straight away. ◀ ▶ Care Plan Integrity Checks Similar to the Staff Integrity Checks, the Care Plan Integrity Checks is a lot easier to access and see exactly what needs amending within Cloud. Viewing the dashboard gives instant access to how many errors are currently present with more information available when selecting the Categories or specific Residents.  ◀ ▶ Petty cash Within Cloud you gain better control over your petty cash outgoings and incomings. Sort and filter the expenses as well as view outgoing and incoming from the past month all the way back to the first entry.  Easy exporting of the data to excel is also available. ◀ ▶ Personal Appearance The Personal Appearance tab on Cloud offers an unparalleled level of detail with its unique, inclusive body maps. Designed with customisability at its core, these body maps cater to all genders, ethnicities, and individual characteristics, ensuring a truly person-centred approach to care.  This innovative feature allows you to access in-depth personal appearance information instantly, streamlining care delivery and enabling more tailored and direct support. With such a comprehensive tool, you can better understand and meet the unique needs of individuals, enhancing both care quality and personal dignity. ◀ ▶ Personal Belongings With Cloud you can upload images and see better detail of what exactly the service user’s personal belongings are. This provides better understanding of what the item is. You can also take an image directly with the device you are using which saves time when producing a belongings report. ◀ ▶

28th August 2024 release notes At Care Control Systems, we’re dedicated to continually updating and enhancing our software to better serve your needs. While we have numerous updates to share with you, we’ve highlighted the top features that we believe will provide the most significant benefits for you. Care Control Cloud Review the changes to our cloud-based application Application Updates Application – HR: Absences: Added the ability to record staff absences within the HR application on Care Control Cloud. Ability to book, update and cancel absences. You can view a guide on how to manage absences here. Holiday: Added the option to record holiday within Care Control Cloud. You can now manage holiday requests, request a holiday and manually record holiday within the application. You can see a guide on how to manage holiday requests here. You can also see how to record a holiday here. Messages: You can now create and send SMS messages from within the HR application. The ability to top-up your credit as well as send messages is now possible. You can also create staff member groups to send messages in bulk.You can see how to create messages in Cloud using this guide Care Control Windows Review the changes to our Windows application Application Updates Fixed an issue where SMS messages were not being documented correctly in Windows. A new constant has been added to define when a medication is considered late in the “Administration – Late” report. Care Control Mobile Review the changes to our tablet based application Update available on Monday 2nd of September Application Updates Fixed an issue where Service Users current address was removed from the Care Plan Summary screen: New design of the Summary Screen which now includes the current address. Historical now only includes previous addresses. Historical Tab renamed to Personal 2. The Personal 2 tab is now available next to the Personal tab “Previous address” is now “Current address”. Fixed an issue where images were not showing in the care plan after being added to the General Notes. Resolved an issue where loading the Health Issue Review when the task is selected from Home Status or Outstanding Task. Care Control Pocket Review the changes to our phone based application Update available on Monday 2nd of September New Feature: Designs for the About Me, Life History and Medical History screen have been updated. Application Update   Improved push notification support. Fixed an issue where Menu Choice Selection not successfully notifying users within the Task List Screen. Improved the Notes screen for Care Plans Care Control eMAR Review the changes to our eMAR application Application Update Fixed an issue where service user list was not loading correctly when users were accessing the MAR sheet area of eMAR.

August 2024 release notes At Care Control Systems, we’re dedicated to continually updating and enhancing our software to better serve your needs. While we have numerous updates to share with you, we’ve highlighted the top features that we believe will provide the most significant benefits for you. Care Control Cloud Review the changes to our cloud-based application Application – Admin: Friends & Family – has been added to Care Control Cloud. You can now add Friends & Family via the admin control panel within the Cloud application. A guide to adding Friends & Family can be found here. Life History Configuration – Admins are now able to modify questions and sections within the Configure Life History page within Cloud. They are also able to modify the order of the questions and sections. A full guide on how to add, remove and modify the questions and sections can be found here. About Me Configuration – It is now possible to edit and add Questions and Sections within the Configure About Me page within Cloud. You can also modify the order of the questions and sections. A full guide on how to add, remove and modify the questions and sections can be found here. Checklist Management: Features from Care Control Windows are now available on Cloud. Management of Checklists is now possible with the ability to create checklists, view checklists, edit checklists and view issues within the last 7 days. A full guide will be available shortly. Application – eMAR: Stock Reasons: It is now possible to add different reasons for stock to allow specific information when dealing with medication. To see a guide on this new feature please see here. Care Control Mobile Review the changes to our tablet-based application Application Update Fixed an issue where personal details were not being saved on the personal tab due to the Allocation Group field being empty. With this fix it is now possible to select “Resident Not In A Group” option so the default group can now be saved. Care Control Windows Review the changes to our windows-based application Application Update Fixed an issue where staff members were “Missing Pay Rate” when they are salaried. This will no longer show for staff who have a salary entered into their Pay Rates record. Fixed an issue with dataset errors in Completed Care Reviews dashboard due to empty fields in the Introduction.

July 2024 Release Notes At Care Control Systems, we’re dedicated to continually updating and enhancing our software to better serve your needs. While we have numerous updates to share with you, we’ve highlighted the top features that we believe will provide the most significant benefits for you. Care Control Mobile Review the changes to our tablet-based application Application Performance Updates: Fixed a bug which caused Editing Personal Details to stop working. Care Control Pocket Review the changes to our phone-based application Improved Notes Screen Improved Notification Support This update includes improved push notifications. Issues Fixed: Fixed an issue where Menu Choice Selection was not correctly notifying users within the Task List Screen. Care Control Windows Review the changes to our desktop-based system Added Survey Only Mode New setting added to CC Windows. Navigate to Key Features within the Configuration Area to enable Survey Only Mode. Exact Month Fee ScheduleNew option added to the Generate Payment Frequency option within the Fee Schedules area.  Exact Monthly: Will generate invoices that exactly match the number of days within the month. For example: A service user is on £700 weekly. In August they will generate £3,100, but in June they will earn £3,000. Care Control EMAR Review the changes to our medication application. Issues Fixed: Added a fix that makes it harder for a site to reset the application.

System Update June 2024 At Care Control Systems, we’re dedicated to continually updating and enhancing our software to better serve your needs. While we have numerous updates to share with you, we’ve highlighted the top features that we believe will provide the most significant benefits for you. Care Control Cloud Review the changes to our web-based platform          Application – Care Planning Custom Body Maps – users can now customise service user body maps to make each map specific and unique to a service user. This consists of body part and skin tone adjustments. See here for our full guide.  Medical Visit Recording – as part of our Care Recording expansion on Care Control Cloud, users can now record Medical Visits via the Record Care Plan Information tool. See here for our full guide. Weight Recording – as part of our Care Recording expansion on Care Control Cloud, users can now record Weight entries via the Record Care Plan Information tool. See here for our full guide. Braden Assessment – as part of our Care Recording expansion on Care Control Cloud, users can now record Braden Assessments via the Record Care Plan Information tool. See here for our full guide. Care Reviews – as part of our Care Recording expansion on Care Control Cloud, users can now record service user Care Reviews via the Record Care Plan Information tool. See here for our full guide.          Application – Admin Custom Task Management – users can now manage and create Custom Tasks within Care Control Cloud. This tool allows for the tracking and notification of care and non-care tasks not currently covered within a monitoring or alert area. See here for our full guide. V-Book Management – users can now manage their visitors back from within Care Control Cloud. This includes viewing signed-in users, amending survey settings and forcing sign out when required. See here for our full guide. Fundraising Events – users can now manage and record Fundraising on Care Control Cloud. This includes the ability to track a fundraising balance, amend categories and record events. See here for our full guide. Event Category Management – users can now edit and create Event Categories, used in Custom Tasks and the Calendar, within Care Control Cloud. See here for our full guide. Care Control Mobile Review the changes to our tablet-based application Inline with the changes made in Care Control Cloud, Mobile now supports custom body map usage for both Health Issues and General Note’s where a body map is inserted using the advanced imagery tool. Our V-Book and associated Survey tool has been redesigned for Care Control Mobile. These changes help bring our tablet application closer to our ongoing brand evolution. The Care Plan Summary, Personal Details and Key Contacts areas of a service users Care Plan have also received the same treatment, with brand new designs and configuration. Other changes include various application performance improvements and a fix surrounding Multi-Record from the Business Dashboard. Care Control Pocket Review the changes to our phone-based application Inline with the changes made in Care Control Cloud, Pocket now supports custom body map usage for both Health Issues and General Note’s where a body map is inserted using the advanced imagery tool. Other changes include various application performance improvements and a fix surrounding the iconography for Movement monitoring. Care Control Windows Review the changes to our desktop-based system Application Performance Improvements: Fixed issue with Printing Personal Details and then Navigating to different service user. Fixed issue with adding dependency in Single Custom Form. Added support for CC Cloud loading when SCF pressed on Task Summary and service Status Screens. Added support for longer field lengths in Report Data Sets. Added new System Constant to stop Creams Clearing Down.