Kieran Worth

Coming soon See what we’re working on Take a look at some of the new apps, features and improvements currently being developed for Care Control. Select a feature below to learn more about what it does, who it’s for and why we’re building it. Coming soon Friends & Family App A new dedicated mobile app giving friends and family a secure, simple way to stay connected with authorised updates about their loved one’s care and daily life. Explore the app In development Connect App A new Care Control mobile experience designed to bring secure device registration, staff sign-in and everyday mobile care workflows together. Explore Connect In development New eMAR App A new generation of Care Control eMAR, designed around a modern mobile experience for clearer and simpler medication management. Explore new eMAR Released Intelligent Care Review Smarter pre-care assessments that help care professionals identify and activate the relevant care plan areas based on the answers recorded. Explore Care Review In development Finance & Fee Schedules A clearer way to manage residential contracts, fee schedules, billing periods and resident charges through the Care Control Finance application. Explore Finance In development Consolidated Invoicing Bringing billing into the wider Finance experience with clearer contract, schedule and invoicing workflows across care services. Explore invoicing New mobile app Friends & Family App A new dedicated Care Control app designed to give authorised friends and family a simpler way to stay connected with their loved one’s care, wellbeing and daily life. Estimated release To be confirmed View authorised care updates Read and add care notes Keep in touch through messages Add and view Memory Box items View calendar information Access only the information you’ve been authorised to see Why is it useful? Friends and family can access authorised updates when it suits them rather than relying on care staff being available to provide routine updates. This creates a more consistent way to stay connected while helping reduce repeated enquiries for care teams. Who is it for? The app is designed for friends and family members who have been given access by the care provider. Care teams remain in control of which resident information each person is authorised to view. Back to upcoming features New mobile app Connect App A new Care Control mobile experience designed to bring secure device registration, staff sign-in and everyday care workflows together in one modern application. Estimated release To be confirmed Secure device registration Register using a One Time Code Individual PIN sign-in Support for agency staff View messages and assigned tasks Access relevant service users and care information Why is it useful? Connect is being designed to make mobile access to Care Control simpler and more consistent. Devices are securely registered to the correct organisation and site, while individual staff sign-in helps ensure each person only accesses the information relevant to them. Who is it for? Connect is being developed for care and support staff who use Care Control while working on mobile devices. The app includes workflows for authorised staff, agency workers and different care service environments. Back to upcoming features New eMAR experience New eMAR App We’re building a new Care Control eMAR app with a more modern experience for registering devices, signing in securely and accessing medication information across supported devices. Estimated release To be confirmed Secure individual PIN sign-in One Time Code device registration Clearly named and registered devices Responsive portrait and landscape layouts Clear connection and retry guidance Easier access to medication and prescription detail Why is it useful? The new app is being designed to give eMAR users a clearer and more consistent experience from the moment a device is registered and a staff member signs in. Improved handling for different screen layouts and connection issues should also make the app easier to use across everyday care environments. Who is it for? The new eMAR app is being developed for authorised staff who use Care Control to access and manage medication information, including care teams working across phones and tablet devices. Back to upcoming features Smarter care reviews Intelligent Care Review A smarter way to carry out care reviews using a configurable pre-care assessment that helps identify which areas of the care plan need to be included based on the answers recorded. Released 1 October 2026 Configurable pre-care assessment Automatically identify relevant care plan domains Responses guide the review process Site-wide configuration for administrators Less manual setup during each care review More focused and relevant care reviews Why is it useful? Intelligent Care Review reduces the amount of manual preparation involved in a care review. The answers recorded during the pre-care assessment can help determine which care plan domains should be included, allowing staff to focus on the areas most relevant to the individual. Who is it for? Intelligent Care Review is designed for care professionals carrying out care reviews, as well as administrators responsible for configuring the assessment process and managing how care plan domains are activated. Back to upcoming features Residential finance Finance & Fee Schedules A new contract-led way to manage residential fees, payment schedules and billing within Care Control Finance, bringing the information used to calculate charges into one clearer workflow. Estimated release To be confirmed Contract-led residential fee schedules Link residents to relevant contracts Manage payment schedules and billing periods Support different fee calculation methods Keep effective-dated weekly fee history Review billing before invoices are posted Why is it useful? Residential fees, contracts and billing calculations will be managed through a more structured process. Finance teams can see how charges have been calculated, review warnings or errors and check resident-level amounts before a billing run is completed and posted. Who is it for? This functionality is being developed for residential care providers and the finance or administration teams responsible for resident contracts, weekly fees, payment schedules and billing. Back to upcoming features Finance & billing Consolidated Invoicing Consolidated Invoicing is being brought into the wider Care Control Finance experience, creating a clearer journey from contracts and recurring

Cloud Onboarding: Assign Super User to Site Kieran Worth This guide explains how to assign a Site Super User to a user account. You’ll learn where to manage user roles and how to apply the Super User role to a specific site. Interactive Guide Text based guide Click the Assign Super User button Select Add Site Super Users Click the eye icon next to the role you want to add the super user to Select the User Assignment tab Click to edit access roles Choose one or multiple users from the list on the left-hand side Click Add to assign the role When finished, click Save Changes Was it helpful ? Happy Normal Sad Table of Contents ↑ Top

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The evolution of Care Control Take a trip down memory lane and see how much Care Control has changed over the years! Roster Care Control Roster has seen many changes over the years to maximise both useability and profitability. By using the newest and greatest version of Care Control Roster on Cloud, you can save both time and money when creating rotas for your staff. By utilising all of the available features you can generate notifications for staff, never leave a shift unattended and much more! The most important thing is how easy it is to use. The intuitive features becomes second nature to use with an easy to look at and manage screen. Use the slider between the images to see the difference between the two applications. ◀ ▶ Care Reviews At the heart of Care Control is the Care Review section. Keep on top of all of your residents needs in one place, personalised just for them. With Care Control Cloud you can enjoy an updated user experience with ease of access to all of your clients needs in one place. Make sure they never miss out on the correct care with the easy to use and streamlined Care Reviews on Care Control Cloud. ◀ ▶ Monitoring Analysis Monitoring analysis helps to show how consistent your staff are at recording monitoring areas. With Care Control you could see a complete overview which would waste time by having to sift through data you didn’t need to see. In Care Control Cloud, see the data for each resident individually and for much further back.  The original monitoring analysis only allowed for 5 historical days to be viewed, but with Care Control Cloud you can see the monitoring for as long as it has been recorded. ◀ ▶ Generic Risk Assessments With Care Control Cloud, managing risk assessments has never been easier. You can now select an individual service user and generate a tailored risk assessment directly from their care planning screen. This enhancement ensures that every assessment is specific, up-to-date, and aligned with the unique needs of each service user. This streamlined process not only saves you time but also gives you greater control over how you care for your clients, allowing you to respond quickly to changing circumstances and provide more personalised care. ◀ ▶ Care Plan Summary Within Cloud, accessing and understanding the Care Plan Summary has never been easier. The updated platform is an intuitive and user-friendly design that simplifies how you view and interact with essential service user information. With a well-organised layout, all critical care details are presented in a clear and concise way, ensuring that you can find exactly what you need, when you need it, avoiding mistakes and unnecessary delays. ◀ ▶ Staff Integrity Checks Viewing the Staff Integrity Checks becomes a breeze within Care Control Cloud. As soon as a user enters the HR dashboard, all of the information regarding staff is available on your screen. Access more information by selecting specific Categories or Staff Members and view all of the current issues, straight away. ◀ ▶ Care Plan Integrity Checks Similar to the Staff Integrity Checks, the Care Plan Integrity Checks is a lot easier to access and see exactly what needs amending within Cloud. Viewing the dashboard gives instant access to how many errors are currently present with more information available when selecting the Categories or specific Residents.  ◀ ▶ Petty cash Within Cloud you gain better control over your petty cash outgoings and incomings. Sort and filter the expenses as well as view outgoing and incoming from the past month all the way back to the first entry.  Easy exporting of the data to excel is also available. ◀ ▶ Personal Appearance The Personal Appearance tab on Cloud offers an unparalleled level of detail with its unique, inclusive body maps. Designed with customisability at its core, these body maps cater to all genders, ethnicities, and individual characteristics, ensuring a truly person-centred approach to care.  This innovative feature allows you to access in-depth personal appearance information instantly, streamlining care delivery and enabling more tailored and direct support. With such a comprehensive tool, you can better understand and meet the unique needs of individuals, enhancing both care quality and personal dignity. ◀ ▶ Personal Belongings With Cloud you can upload images and see better detail of what exactly the service user’s personal belongings are. This provides better understanding of what the item is. You can also take an image directly with the device you are using which saves time when producing a belongings report. ◀ ▶

28th August 2024 release notes At Care Control Systems, we’re dedicated to continually updating and enhancing our software to better serve your needs. While we have numerous updates to share with you, we’ve highlighted the top features that we believe will provide the most significant benefits for you. Care Control Cloud Review the changes to our cloud-based application Application Updates Application – HR: Absences: Added the ability to record staff absences within the HR application on Care Control Cloud. Ability to book, update and cancel absences. You can view a guide on how to manage absences here. Holiday: Added the option to record holiday within Care Control Cloud. You can now manage holiday requests, request a holiday and manually record holiday within the application. You can see a guide on how to manage holiday requests here. You can also see how to record a holiday here. Messages: You can now create and send SMS messages from within the HR application. The ability to top-up your credit as well as send messages is now possible. You can also create staff member groups to send messages in bulk.You can see how to create messages in Cloud using this guide Care Control Windows Review the changes to our Windows application Application Updates Fixed an issue where SMS messages were not being documented correctly in Windows. A new constant has been added to define when a medication is considered late in the “Administration – Late” report. Care Control Mobile Review the changes to our tablet based application Update available on Monday 2nd of September Application Updates Fixed an issue where Service Users current address was removed from the Care Plan Summary screen: New design of the Summary Screen which now includes the current address. Historical now only includes previous addresses. Historical Tab renamed to Personal 2. The Personal 2 tab is now available next to the Personal tab “Previous address” is now “Current address”. Fixed an issue where images were not showing in the care plan after being added to the General Notes. Resolved an issue where loading the Health Issue Review when the task is selected from Home Status or Outstanding Task. Care Control Pocket Review the changes to our phone based application Update available on Monday 2nd of September New Feature: Designs for the About Me, Life History and Medical History screen have been updated. Application Update   Improved push notification support. Fixed an issue where Menu Choice Selection not successfully notifying users within the Task List Screen. Improved the Notes screen for Care Plans Care Control eMAR Review the changes to our eMAR application Application Update Fixed an issue where service user list was not loading correctly when users were accessing the MAR sheet area of eMAR.

August 2024 release notes At Care Control Systems, we’re dedicated to continually updating and enhancing our software to better serve your needs. While we have numerous updates to share with you, we’ve highlighted the top features that we believe will provide the most significant benefits for you. Care Control Cloud Review the changes to our cloud-based application Application – Admin: Friends & Family – has been added to Care Control Cloud. You can now add Friends & Family via the admin control panel within the Cloud application. A guide to adding Friends & Family can be found here. Life History Configuration – Admins are now able to modify questions and sections within the Configure Life History page within Cloud. They are also able to modify the order of the questions and sections. A full guide on how to add, remove and modify the questions and sections can be found here. About Me Configuration – It is now possible to edit and add Questions and Sections within the Configure About Me page within Cloud. You can also modify the order of the questions and sections. A full guide on how to add, remove and modify the questions and sections can be found here. Checklist Management: Features from Care Control Windows are now available on Cloud. Management of Checklists is now possible with the ability to create checklists, view checklists, edit checklists and view issues within the last 7 days. A full guide will be available shortly. Application – eMAR: Stock Reasons: It is now possible to add different reasons for stock to allow specific information when dealing with medication. To see a guide on this new feature please see here. Care Control Mobile Review the changes to our tablet-based application Application Update Fixed an issue where personal details were not being saved on the personal tab due to the Allocation Group field being empty. With this fix it is now possible to select “Resident Not In A Group” option so the default group can now be saved. Care Control Windows Review the changes to our windows-based application Application Update Fixed an issue where staff members were “Missing Pay Rate” when they are salaried. This will no longer show for staff who have a salary entered into their Pay Rates record. Fixed an issue with dataset errors in Completed Care Reviews dashboard due to empty fields in the Introduction.

July 2024 Release Notes At Care Control Systems, we’re dedicated to continually updating and enhancing our software to better serve your needs. While we have numerous updates to share with you, we’ve highlighted the top features that we believe will provide the most significant benefits for you. Care Control Mobile Review the changes to our tablet-based application Application Performance Updates: Fixed a bug which caused Editing Personal Details to stop working. Care Control Pocket Review the changes to our phone-based application Improved Notes Screen Improved Notification Support This update includes improved push notifications. Issues Fixed: Fixed an issue where Menu Choice Selection was not correctly notifying users within the Task List Screen. Care Control Windows Review the changes to our desktop-based system Added Survey Only Mode New setting added to CC Windows. Navigate to Key Features within the Configuration Area to enable Survey Only Mode. Exact Month Fee ScheduleNew option added to the Generate Payment Frequency option within the Fee Schedules area.  Exact Monthly: Will generate invoices that exactly match the number of days within the month. For example: A service user is on £700 weekly. In August they will generate £3,100, but in June they will earn £3,000. Care Control EMAR Review the changes to our medication application. Issues Fixed: Added a fix that makes it harder for a site to reset the application.