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How to create a new Multi Select Monitoring on Cloud

The new multi-select monitoring feature in Care Control Cloud makes it quicker and easier to record the same monitoring information for multiple residents at once. This is especially useful during routine checks—such as recording fluids, mood, or mobility—where staff are often supporting several residents at the same time.

By streamlining this process, multi-select monitoring not only saves time but also helps carers stay focused on care, not admin. It’s a smarter, more efficient way to work that supports real-time updates and mobile flexibility.

Interactive Guide

Text based guide

Enter the Admin App


Select to Visit the Care Planning section


Open the Monitoring & Alerts drop-down menu


Open Monitoring Types


Click to Create a new Monitoring Type


Click the Multi-Select monitoring box


Enter the name for the monitoring within this box


You can use a Template of a previous monitoring type if required


Click to Continue


In this box enter a description of your monitoring type. You can use MargoAI to help elaborate on the description


Where to display description

You can choose to display the description message at the top of the screen when monitoring or as a message box on the start-up of the monitoring


You can choose an icon for the monitoring and upload it using this box


Click Next to continue


Date and Time Selector

Tick this box if you wish to include the choice to add a date and time to the monitoring. This is not mandatory


Must use QR Code

Tick this box if the staff member has to scan a QR code to begin the monitoring. This is not mandatory


Care Review Section Linking

You can open this drop-down and select a Care Review Section to link the monitoring to. This is not mandatory.


Select the most relevant choice from the drop-down if required.

Support Photos

If you would like the staff member to be able to take a photo then you can open this drop-down.


Currently you can add up to 3 photos.


Comment type

Open this box to select how the staff member will comment on the monitoring


Allow free text entry: The staff member can input whatever they would like using their keyboard when recording the monitoring.

Simple List: Create or modify an existing list for the staff to go through and complete when recording the monitoring.

Comment Builder: You can use the Comment Builder to present to your staff a series of lists. Each list can be used in the templated response to build a personalised comment for the service user. You must choose the first select list and create a templated response.


Once you are happy, select Save to save the monitoring type to drafts


Open the Draft Only page to view the monitoring type you’ve juse created


Select the eye icon to open further details of the monitoring type


Click Edit Records to change the recording information


You can choose the time the monitoring takes place


You can also decide the frequency of the monitoring in days, hours or by time. You can also select if you can postpone the monitoring


If you select to Prevent Monitoring it will warn you that this monitoring is already in progress to avoid duplications


Once done, click Save Changes


If you need to modify any of the details of the monitoring click Edit Monitoring


Select Activate to allow the monitoring type to be used


Click Yes to enable the monitoring

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