Introduction

The Consent & Capacity area allows you to review and manage a service user's existing consent records in one place.

You can filter records to view active, expiring or expired consents, as well as return to any draft consents that have not yet been completed. Draft records can be opened, reviewed and edited before being saved.

If any required information is missing, Care Control will highlight the issue so you can complete the relevant fields before saving the consent.

In this guide you'll learn how to:

• Open a service user's Consent & Capacity records
• View active, expiring and expired consents
• Open and review draft consents
• Edit an incomplete consent record
• Correct missing or incomplete information
• Save the completed consent