Important notice: Microsoft update affecting Care Control Windows installations. A recent Microsoft update is impacting Care Control Windows installations. If you are experiencing any issues, please click here and follow the step by step instructions to resolve the problem.

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    Admin Device Management

    This guide will cover managing devices within Care Control Cloud.

    Please follow the interactive guide below, a written guide is also available at the bottom of the page.

    Written guide

    1. Enter the Admin App.
    2. Select to Visit the Advanced Stuff area.
    3. Open the Configuration & Setup tab.
    4. Choose Device Management.
    5. You can filter using the drop-downs, date selectors and search bar at the top of the page.
    6. You can clear the filters by clicking the Clear Filters button.
    7. You can also sort by clicking the titles at the top of the page.
    8. Deactivate the users device by toggling the button in the Active tab.
    9. Click Export to download a CSV file with all of the data on.