⚠️ System update: We are aware of an issue affecting certain areas and user roles within the system following the new Navigation Menu release. Please note that Super Admin access is working as expected. Our Development Team is actively investigating the issue and working to implement a resolution as quickly as possible. We appreciate your patience and understanding while we work to restore full functionality.

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Activating Voice Typing

This guide will cover how to activate Voice typing on both Mobile and Pocket when using Android and Apple devices.

Android Devices

Step 1:

When on an Android device, scroll down from the top of the screen and select the Settings icon.

Step 2:

Scroll down until you see System and select it.

Step 3:

Select Keyboard.

Step 4:

Select On-Screen keyboard.

Step 5:

Toggle on Google Voice Typing and then select Gboard.

Step 6:

Now select Voice typing.

Step 7:

Toggle on Use voice typing. 

You will now be able to use voice-to-text when using Care Control Pocket and Mobile.

iOS Devices

Step 1:

Go to Settings.

Step 2:

Select the General option.

Step 3:

Now select Keyboard.

Step 4:

Turn on Enable Dictation.