Adjusting the Waterlow recording System
We’ve introduced a new Waterlow recording version designed to improve accuracy, flexibility, and visibility across your care planning.
This updated version – available via Cloud Admin Settings > Care Management – allows you to enable Version 2 of the Waterlow assessment. It includes enhanced multiselect options and a more refined scoring system, helping your team record risk levels in a more detailed and clinically relevant way.
By switching to the new version:
You’ll improve the accuracy of pressure ulcer risk assessments
Staff can select multiple relevant factors rather than being limited to a single option
You’ll gain better transparency and reporting for audits and internal reviews
It’s optional, so you can stick with Version 1 if preferred. But if you’re looking to modernise your assessments and move away from more rigid scoring, Version 2 gives you the flexibility to do that.
Please note: Version 2 is only available on Care Control Cloud and not in the Windows version of the system.
Interactive Guide
Text based guide
Within the ‘My Hub’ dashboard, click the Admin app.
Next, select the ‘Visit’ button under Advanced stuff.
Select the drop down button next to ‘Configuration & Setup’.
Then click ‘System Settings’.
Within the configuration area, select ‘Care Management’.
Scroll down until you reach ‘Waterlow Version’.
Here, you will be presented with Version 1 and Version 2.
The default will be Version 1.
The new version, version 2, allows for more multiselect options and for a more accurate scoring.
Once you have set the Waterlow Version, select the ‘Save Changes’ button.
