App Update March 2024
At Care Control Systems, we’re dedicated to continually updating and enhancing our software to better serve your needs. While we have numerous updates to share with you, we’ve highlighted the top features that we believe will provide the most significant benefits for you.
Care Control Cloud
Review the changes to our web based application
Cloud – Admin
- This update includes the addition of site Privacy Officer feature, a new dedicated role which must be assigned to one staff member within an organisation. This is in conjunction with a requirement for tighter access controls on historic service user information access. Now, when a staff member attempts to access historic service user records, they will be required to enter a reason. This reason, as well as information about their access will notify the organisations Privacy Officer. For more information about this new feature, see here.
- This update also includes a new addition when creating Contacts on the system. Now, if the contact falls within a few contact types, users will be required to enter an associated NHS ODS code. This code, designated by the NHS, will allow Care Control to import certain information fields for the contact. For more information, see here.
- Addition of a temporary version of the Service Status tool to the landing screen. This status screen mirrors the one available in the Care Planning application.
- Performance improvements to the Alerts & Notifications tool.
- Performance improvements to the Manage Monitoring tool.
- Performance improvements to Care Note Analysis tool.
Cloud – Care Planning
- This update includes the addition of new Single Custom Form functionality, including new question and form types. New question types: body map, photo upload, document upload, multi-select drop down, complex multi-select drop down, follow up actions, signature. New form types: risk assessments, incidents. See here for an explanation of the new, and existing, question types.
- Single Custom Forms can now be saved in a draft format, allowing users to save progress and continue working on it at a later date, without submitting the form as completed. For more information on this feature, see here.
- Adjusted the order of reference notes in a Care Review. Now, when adding notes to a Care Review section, they will display with the most recently recorded note at the top, regardless of what order they were referenced.
- Addition of reasoning form when accessing a historic service user as part of the new Privacy Officer feature. Users will be required to enter a reason for access when attempting to view a historic service users Care Plan.
- Performance improvements across the Care Planning application.
Cloud – All Apps
- Addition of a logout button to the top bar across all Cloud screens. Users can now log out in a single click from anywhere within Care Control Cloud, allowing for quick and easy exiting of the system.
- Performance improvements across the Cloud platform.
Care Control Mobile
Review the changes to our tablet application
Site Selection Tool
- This update includes the addition of a site selection tool for organisations with multiple sites. Access to this feature requires the organisations business code.
- Users can now set their device to offer site selection on each app load, allowing them to work on different sites with ease.
- Users can also switch sites whilst working via a dedicated site button within the Mobile app.
- Site Selection can be configured in 2 modes – Shared Staff Access, which is designed for devices used by staff who need access to multiple sites, and, Individual Console Access, which is designed for devices used by only one admin level staff member.
- For a full explanation of the new features and how to use them, please see our dedicated help guide here.
Single Custom Form Access
- Users can now access Single Custom Form drafts within Care Control Mobile. This feature uses the functionality from Care Control Cloud within the Mobile application and therefore requires a Cloud user account to access.
- This also includes Single Custom Form access from Risk Assessment and Incident forms.
- Access to SCF in Mobile can be disabled in Care Control Windows System Settings.
- This update also includes various performance improvements related to the above additions. For a full guide on using the Single Custom Form feature within Care Control Mobile, please see this guide.
Care Control Pocket
Review the changes to our mobile phone application
Single Custom Form Access
- Users can now access Single Custom Form drafts within Care Control Pocket. This feature uses the functionality from Care Control Cloud within the Pocket application and therefore requires a Cloud user account to access.
- This also includes Single Custom Form access from Risk Assessment and Incident forms.
- Access to SCF in Pocket can be disabled in Care Control Windows System Settings.
- This update also includes various performance improvements related to the above additions. For a full guide on using the Single Custom Form feature within Care Control Pocket, please see this guide.
Care Control Windows
Review the changes to our desktop application
Single Custom Form
- Further integration with Single Custom Form functionality in Care Control Cloud.
- Further integration with SCF Risk Assessments and Incidents.
- Addition of new SCF Functionality – draft, type, dependencies, new preview.
- Addition of new SCF Question Types – body map, photo/document upload, complex multi select drop-down, follow up actions, signature. See here for a full explanation of the new, and existing, question types.
New System Settings
- Privacy Officer settings, including the ability to toggle the feature, assign a Privacy Officer as well as a grace period of accessing historic records. See here for more information.
- Ability to toggle Single Custom Form draft access in Care Control applications. This will allow or prevent users to access SCF draft (via Cloud login) within the Pocket and Mobile applications. See here for more information.
Care Control eMAR
Review the changes to our medication application
Site Selection Tool
- This update includes the addition of a site selection tool for organisations with multiple sites. Access to this feature requires the organisations business code.
- Users can now set their device to offer site selection on each app load, allowing them to work on different sites with ease.
- Users can also switch sites whilst working via a dedicated site button within the eMAR app.
- Unlike the Mobile version of this tool, Site Selection can only be configured in Shared Access mode, designed for staff members administrating medication across multiple sites.
- For a full explanation of the new features and how to use them, please see our dedicated help guide here.
