Migration Hub

CLOUD MIGRATION HUB

Making the move to Care Control Cloud

Everything you need to prepare for the move from Care Control Windows to Care Control Cloud

Care Control Windows will be retired on 31 December 2026

We’ll be supporting you throughout the transition with practical guidance, training and resources to help you confidently make the move.

Care Control Windows retires in:
000 Days
00 Hours
00 Minutes
00 Seconds
There’s plenty of time to prepare. Start exploring the resources below to begin your move.

Where would you like to start?

Your Migration Journey

We’ll help you every
step of the way

1

Understand what’s changing

Find out when Windows is retiring and what the move means for your organisation.

2

Get access to Cloud

Ensure your users can log in and Gateway is set up where required.

3

Get comfortable using Cloud

Learn the dashboard, navigation, permissions and everyday workflows.

4

Move your key areas

Start using Cloud for areas such as Rota, Care Planning and Payroll.

5

Complete your move

Make sure your team is confident using Cloud before Windows is retired.

Upcoming Webinars
View all webinars
14 SEP

Getting Started with Cloud

Logging in, Cloud users, Gateway, accounts and accessing the platform.

Register now
21 SEP

Navigating Cloud

Dashboard, navigation, permissions, roles, best practice and FAQs.

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28 SEP

Rota Management

Learn how to manage rotas, assign staff and publish schedules in Cloud.

Register now
6 OCT

Care Planning in Cloud

Creating and updating care plans, recording care and managing service users.

Register now
12 OCT

Moving to Cloud Payroll

Setting up Payroll, moving from Windows, running payroll and reporting.

Register now
19 OCT

Explore More of Cloud

Explore other areas of Cloud and learn where to find help and self-service resources.

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Frequently Asked Questions

Got a question?
We’ve got answers.

View all FAQs

Care Control Windows will be retired on 31 December 2026. We recommend preparing for the move to Care Control Cloud well before this date.

Yes. With Care Control Windows being retired, organisations currently using Windows will need to move their everyday workflows to Care Control Cloud.

You can start preparing now. Moving early gives your team plenty of time to become familiar with Cloud, complete any required setup and access the available training and guidance.

Gateway is used where you need a secure, managed way for staff to access Care Control Cloud from shared or registered devices.

No, Care Control Cloud is completely free with your contract and you will be able to access Cloud immediately.

Yes. We’ll be running dedicated webinars throughout the migration, alongside guides and other resources to help your team get comfortable using Cloud.

Your existing Care Control information is available within the supported areas of Care Control Cloud, helping you move between platforms without starting again.

You can use the resources available throughout the Migration Hub, attend our upcoming webinars or contact the Care Control Support Team if you need additional help.

Need some help with your move?

If you’re unsure where to begin or need additional support getting your organisation ready for Care Control Cloud, our team is here to help.