How to set up and activate Facial Recognition
Facial recognition is a powerful tool for secure, efficient access – but we know not everyone uses it in the same way.
If you have team members, such as head office staff, who need access but don’t work on-site, you can mark them as exempt from facial recognition. This helps keep your system running smoothly while ensuring those who need access can still log in without issue – all while maintaining flexibility across your workforce.
Interactive Guide
Text based guide
Within the ‘My Hub’ dashboard, select the Admin app.

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Next, select the ‘Visit’ button under Advanced stuff.

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Click the drop down arrow next to ‘Configuration and Setup’ and then click ‘System Settings’.

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You will then see the ‘Sign In / Sign Out’ option, click this.

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Within the Sign In / Sign Out Method, change this to Facial Recognition.

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Then select the ‘Save Changes’ button.

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You may have staff i.e head office who will access your site from there, you will need to mark them as exempt.

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To do this you will need to go onto HR App.

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Then click the ‘Visit’ button under Staff Records.

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Select the ‘Security’ tab at the top.

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Click the ‘Edit Security’ button.

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Now you will be able to edit the Facial Recognition button. Switch this on.

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Now select the ‘Save Changes’ button.

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