Monitoring Defaults
This guide will cover how to access and amend the Monitoring Defaults for your service users on Care Control Cloud.
1
From the Admin application dashboard, select the Care Planning option.
2
Next, choose Monitoring Defaults from the Monitoring & Alerts drop down list.
3
A list of your current default monitoring areas will be displayed. These are the areas which all new service users will start with when they are added to the system.
To add a new default, press Add Default.
4
Choose a monitoring area from the drop down list, then, press Continue.
5
Begin by choosing a frequency for this monitoring – this is how often it must be recorded, as a minimum.
Then, enter a reason for the monitoring area and press Save Changes.
6
Your new default will appear in the list. You can choose to Apply Missing Defaults to Active Residents – this will assign any monitoring areas to service users who do not currently have it.
To view an existing default, press the Eye Icon on the list.
7
A pop-up window will open. From here, you can Edit the Record to change the frequency or reason.
You can also Delete the Record to remove it from the defaults list. This will only prevent new service users from being assigned to it, and will not remove it for active service users.