May 14th 2025

Release Notes May 14th

At Care Control Systems, we’re dedicated to continually updating and enhancing our software to better serve your needs. While we have numerous updates to share with you, we’ve highlighted the top features that we believe will provide the most significant benefits for you.

Care Control Cloud

Margo AI

  • NEW: You can now chat with Margo to help analyse your data with ease. Ask questions and get answers within seconds instead of having to manually find what you need. Find out more here.
  • Margo Analysis support has been added for the further reports available at the bottom of this page.

Admin

  • NEW: You can now manage devices using the Device Management area within Admin, you can see how here.
  • NEW: There is a new look to the Incident Analysis Workflow, see how it looks here.
  • NEW: You can now print the Incident Analysis Workflow, see how here.
  • NEW: You can now hide messages in Staff Pocket. You can see it here. 
  • NEW: Added further analysis reports, the full list is available at the bottom of this page.
  • Fixed an issue where Analysis Reports were showing the incorrect Category and Application on some report names.
  • Added fields to the Incident Report to show who printed the report and proper separation of sections.
  • Fixed an issue where a long device name and more characters were overlapping on the report.
  • The Incident Analysis will now sort by date correctly.

Org Management

  • NEW: You can now perform bulk actions within Organisation Management using the Bulk Action Wizard, see how here.
  • NEW: You can now see a full report of all staff member’s permission roles to determine if they have the correct roles quickly and easily. You can see how here.
Care Planning
 
  • NEW: Added a new option in Fast Facts for Target Fluid Intake. This provides an accurate calculation based on weight, height and age for how much fluid a service user should consume. You can see how to turn it on here.
  • NEW: Added support for all Custom Fields and all Care Review Domains. This totals approximately 40+ new fast fact fields. This affects all platforms.
  • NEW: The look of Single Custom Form Workflows has been changed, you can now view who has been in control of the workflow easily. See the new look here.
  • Fixed an issue where some tabs on GP Connect section were missing.
  • Fixed an issue that was causing the Incident Analysis to not allow users to add an entry to the Post Incident Log.
  • Added the ability to filter Monitoring Analysis by date and the ability to search through them.
  • Made it so only completed incident forms will be displayed against the Care Plan.
  • A room number will no longer be displayed for Domiciliary Care Clients.
  • Added Gender as well as Biological Sex to Personal Details.

HR

  • The Absence Report will now show the number of days someone has been absent.
  • Bulk Loading Staff is now available even when there are multiple active staff already on the site, the system will ensure duplicates are not created when the staff’s name and date of birth match.
  • Staff records will automatically be created when new access roles are assigned for Cloud Users.

Roster

  • NEW: Shifts will now automatically update the availability and delay other shifts if they overlap, you can view how it works here.

General Performance Improvements

  • Updated the code which prepares the list for adding new service users to ensure that any unexpected characters in roster template names don’t stop the page from loading.
  • Fixed an issue with the Integrity Check Information in the Admin landing page as this was showing no data for some sites.
  • Corrected an issue where Care Reviews could be started for the service users who were not being monitored for Care Review Assessments.
  • Corrected an issue where new staff couldn’t be added if staff roles containing unexpected characters existed.
  • Updated the Calendar Reminders system so that Care Notes will now be created to remind staff of upcoming events that the service user is linked to.
  • Corrected an issue which was causing the wrong Service User name to be used in the Front Cover print-out.

Care Control Pocket

  • Resolved an issue where multiple SCF Risk Assessments appeared for each client, to ensure forms appear as expected please follow this naming convention when creating SCF Forms:
    [Form Type] [Initials] (e.g, Waterlow AH)
  • Added Gender as well as Biological Sex to Personal Details.
  • Added support for new Domiciliary Care Roster Cascade Messages. Messages will now be received that include the time that would effect both the staff and service user.
  • Fixed an issue where the application would crash during navigation of the Care Plans.

Care Control Mobile

  • NEW: Consolidated the evacuation list to make it easier to view staff, visitors and service users during an evacuation. See how here.
  • NEW: Added an option to anonymise visitor names in the V-Book. See how here.
  • Added full support for Personal Belongings.
  • Added Gender as well as Biological Sex to Personal Details.
  • Fixed issue with CSG Locking if the Risk Assessment had the name of a resident in it and the CSG was locked it would not show the correct risk assessments associated with the CSG.
  • Added a Pre-Assessment Care Review expected outcomes box.
  • Improved the speed at which the list of service users loads when recording activities.

Margo Analysis Reports

Category Title Description
Alerts Alert Summary – By Category – Last 90 Days This reports summarises alerts raised by category over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
Alerts Alert Summary – By CSG – Last 90 Days This reports summarises alerts raised by Care Service Groups over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
Alerts Alert Summary – By Service User – Last 90 Days This reports summarises alerts raised against Service Users over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
Alerts Alert Summary – By Category, By CSG – Last 90 Days This reports summarises alerts by Category and then by CSG over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
Alerts Alert Summary – By Category, By Service User – Last 90 Days This reports summarises alerts by Category and then by Service User over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
Alerts Alert Summary – By Category, By Sub Category – Last 90 Days This reports summarises alerts by Category and Sub Category over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
Alerts Alert Summary – By Category, By Sub Category, By CSG – Last 90 Days This reports summarises alerts by Category, Sub Category and CSG over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
Alerts Alert Summary – By Category, By Sub Category, By Service User – Last 90 Days This reports summarises alerts by Category, Sub Category and Service User over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
Staff Reports Absence Analysis – Last 12 Months This report shows you the last 12 months of absences, including sickness and holidays.
Training Full Training Log – Active Staff – Active Training This report produces a full staff training log for active staff members only and for active training courses only.

Analysis Reports

CategoryTitleDescription
AlertsAlert Summary – By Category – Last 90 DaysThis reports summarises alerts raised by category over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
AlertsAlert Summary – By CSG – Last 90 DaysThis reports summarises alerts raised by Care Service Groups over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
AlertsAlert Summary – By Service User – Last 90 DaysThis reports summarises alerts raised against Service Users over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
AlertsAlert Summary – By Category, By CSG – Last 90 DaysThis reports summarises alerts by Category and then by CSG over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
AlertsAlert Summary – By Category, By Service User – Last 90 DaysThis reports summarises alerts by Category and then by Service User over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
AlertsAlert Summary – By Category, By Sub Category – Last 90 DaysThis reports summarises alerts by Category and Sub Category over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
AlertsAlert Summary – By Category, By Sub Category, By CSG – Last 90 DaysThis reports summarises alerts by Category, Sub Category and CSG over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
AlertsAlert Summary – By Category, By Sub Category, By Service User – Last 90 DaysThis reports summarises alerts by Category, Sub Category and Service User over the last 90 days, showing the trend in rolling 30 day blocks, with an overall total.
Staff ReportsAbsence Analysis – Last 12 MonthsThis report shows you the last 12 months of absences, including sickness and holidays.
TrainingFull Training Log – Active Staff – Active TrainingThis report produces a full staff training log for active staff members only and for active training courses only.

Care Plan Reports

  • Medical History
  • Nutrition and Meal Choices
  • MUST Analysis
  • Fluid Intake/Output Analysis
  • Braden Analysis
  • Personal Belongings