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Coming Soon
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Technical - FAQ's
Browse our help guides related to FAQ’s on Care Control
Roster & Payroll
Calculating Holiay
Roster Core Settings
Adjusting Holiday Allowance
Payroll Generation Failed Message
Deactivating rota template & clearing rota
Check In/Out stating large distances
Payroll Report Missing Data
Rota Adjustments & Overlapping Shifts
Care Control Cloud
General Cloud FAQ's
Task Statuses
Setting up Cloud Launcher
Installations & Hardware
Refreshing the CC Windows Database
Resetting CC eMAR, Mobile & Pocket
Resetting CC Apps on a PC/Laptop
Forgotten App Lock PIN
@ Symbol on Apple Computers/Laptops
Automatic Updates
CC Windows Crashing
Forcing Pocket back Online
Care Planning & Others
Care Certificate
Reports Available on Care Control
Supervisions showing as active despite completion
eMAR Stock Audit Not Clearing even after Completion
Cannot access 'View Directions' tab on the CP Summary
Privacy Officer on Care Control
Service Users Missing when Recording
Recording Medication Given Covertly
Petty Cash
Meals & Menus
Changing the Care Certificate Assessor
