Application Performance Improvements

• • Fixed an issue that was causing Agency rows on the rota to be duplicated.

Application Performance Improvements

• Corrected an issue where Life History Questions created in Care Control Cloud were not showing to record responses for service users.
• Resolved an issue with Checking In and Checking Out for visits within Care Control Pocket.
• Fixed an issue with Generic Risk Assessments not loading for recording in Care Control Cloud when the site is set to No Active Care Review Domains
• Fixed an issue with shifts that required less than 1 hour cover not being displayed in Care Control Pocket.
• Enabled all meal types to be recorded via Meal Choices.
• Fixed an issue with Geocoding for new clients within Domiciliary Care.
• NEW: Added MargoAI Translate feature to Care Control Cloud.
• Fixed an issue where SCF Custom Monitoring type would not match expected type.
• Fixed an issue with SCF Overall Score would not display the custom image.
• Added the ability to remove an upcoming role if it is in the future.
• Fixed some issues within the Analysis Report.
• Fixed an issue with different holiday types not calculating correctly within Care Control Cloud.

Application Performance Improvements

• An issue was identified when adding new roles or updating existing roles for staff via CC Windows. This has been resolved.
• An issue was reported where invoice numbers in CC Windows were not being displayed. This has been corrected.

Care Control Windows

• Added the option for a single site to allow run in Day Centre mode. This allows the home status, resident task list to not show for day centre clients unless they are at the day centre.

CC Mobile

• Fixed an issue with pre-assessment’s causing crashes, these will now load correctly.
• Added a new option for Margo AI: Translate – You can now write notes in any language you desire, Margo will automatically translate them into English.

CC Pocket

• Added a new option for Margo AI: Translate – You can now write notes in any language you desire, Margo will automatically translate them into English.
• Added support for new Food Intake Special Diet. The Special Diet will now be added to Care Plan Comments as well as the note that is generated.

Cloud Admin

• Added the option to turn off Margo AI translate options.
• Fixed the Analyse Survey Quality to use British English.
• Fixed a issue that occurred when attempting to initialise staff pocket, or remove all staff pocket access.

Cloud Care Planning

• Added Food Intake Special Diet field to the Food Intake Detail screen.

Cloud HR

• Added the ability to record disciplinary information for staff members.

Cloud Roster

• Fixed an issue where unpublished cells would be retrieved regardless of staff member assignment when filtered to a particular staff member.

Hotfixes:

• Implemented the Incident viewing and recording to use the “Incident Injury List” in Care Planning Comments. This list can only be used if the Injury Fixed List setting has been turned on.
• We had reports that the full Document Library (excluding linked documents) was not being loaded in CC Mobile. This has been corrected.
• Corrected an issue which was causing staff holidays to duplicate when viewing them in CC Pocket.
•  
• Corrected an issue where new staff were having their holidays years start on their birthday when the setting for holiday years is set to “By Start Date”.
• Added a new setting to stop staff PIN integrity checks from showing. This is set to show PIN checks by default.
• Fixed an issue with holidays not calculating hours correctly making it not possible to approve them.
• Increased performance of MyHub.

Application Performance Improvements

• NEW: Added the option to turn MargoAI off in Care Control Cloud.
• NEW: Added setting to remove staff names on Pocket within Cloud.
• We have resolved an issue where an error was occurring when bulk stopping monitoring for a service user. 
• We have resolved the issue with the process of adding and updating staff records.
• We have solved an issue by adding auditing to catch any failed ‘Device Enabled’ checks.  This is to help with investigating issues with devices incorrectly showing as disabled.
• We have added a new setting to restrict work record future viewing. 
• We have added a new fast fact template area for last bowel movement. 
• We have made improvements on significant speed improvement for Cloud app startup.  
• Made improvements with speed and bug fixes for ‘My Account Home Page’. 
• Fixed an issue with the offline working setting now working correctly.
• Fixed an issue with Checklists not loading correctly.
• Fixed an issue with Pandemic causing issues when adding more than 2 vaccines.
• Fixed an issue with HR calculations not being correct.

Application Performance Improvements

• Fixed an issue that was causing My Hub to load slower than normal. We’ve corrected this for more rapid loading times. 
• Resolved an issue where Proposed Care Review Changes could not be processed nor rejected. This has been rectified. 
• Corrected an issue where Work Records were not loading in CC Pocket when the site is using Cloud Roster. 
• Restricted long Checklist names when loading task lists as these were causing CC Mobile and CC Pocket to crash. 
• Resolved an issue regarding the new Single Custom Form Alert messages. These are now only sent to the relevant staff in the correct Care Service Group. We have also added a setting to stop these messages being sent if required. 
• Resolved an issue where decimal scores for questions in Single Custom Forms were not being correctly represented in Insights. This has been corrected, allowing an accuracy of two decimal places.
• Fixed an issue that was causing time to be displayed in the wrong time zone.
• Fixed an issue that was causing documents with a full stop to not be uploaded correctly into the Document Library.

Mobile 4.99

• General performance improvements. 

Application Performance Improvements

• We have corrected an issue with holiday calculations in Cloud Roster to ensure they are consistent across all areas where Cloud Roster is enabled.
• We have resolved an issue with bulk loading for domiciliary care businesses, now requiring address information to ensure data accuracy and completeness.
• We have corrected an issue in Pocket where shifts on the last day of the visible period were not appearing when using Cloud Roster.

Application Performance Improvements

• We have resolved an issue where there were options not relating to service users in the list of documents for printing in Print Care Plans. These have been removed from the list.
• We have resolved an issue where new Single Custom Forms were being created without a type of being set, causing issues when loading the forms in CC Cloud.
• We’ve corrected an issue where medication administrations / results were showing on the wrong dates on the MAR sheet.
• We’ve corrected an issue where journey calculations were showing errors in the Roster system in CC Windows. 
• We’ve corrected an issue where Staff File Integrity Checks were failing to display training course issues when a course didn’t have a name. We’ve ensured that invalid course name lengths (zero characters) cannot be saved to ensure the Integrity Checks load correctly. 
• We’ve corrected when recording Creams so that if all creams for a service user have been recorded in the last 4 hours, the relevant task will stop showing in Home / Service Status.

Application Performance Improvements

• Added a new report which shows the NEWS2 recording output for the past 3 months.
• Resolved an issue where Proposed Changes for Care Reviews were crashing when they were being rejected.
• Corrected an issue where the “Sign In But No Shift” Payroll issue was showing shifts that precede the current Payroll period.
• Corrected an issue where custom monitoring is being activated without a form type being set. This will default to “Monitoring”.
• Corrected an issue where medication stock was being reduced twice when recording via Care Control Pocket.
• Resolved an issue where the recording of the final task on a Checklist was failing under certain conditions when it’s set to create a care note.
• Added a new setting which will hide the “Other” option for Incident Summaries when using a fixed list of options.

Application Performance Improvements

• Fixed an issue with the Late Medication alert being issued when medications were recorded before being Overdue.
• Updated the Checklist Detailed Analysis in Care Control Windows to show the full 1000 character output for the Extra Details field.
• Previously, the Home Care Analysis would show the last 8000 records for check in/out times ordered by service user name, but for sites with large numbers of service users this could cut off some service users. We now return the last 8000 records ordered by the date and time.
• Fixed an issue with Offline Care Review Recording not showing correctly in the Overview of All Care Review Data in Care Control Pocket.
• Restricted the length of Service User Contact numbers and Email addresses to stop crashing on Care Control Mobile.
• When adding new Calendar Events only Active Calendar Event Types will be displayed in Care Control Mobile.

Care Control Cloud

• NEW – Messages auto update: Messages will now automatically update across applications, numbers will count in real-time across applications when a new message is received.
• Users without Admin permission can no longer click Calendar tasks to modify them.
• Correct tool tips will now be shown on Staff Training records.
• Fixed an issue with Cloud Roster not adding planned and unassigned shifts correctly.
• Staff Training Renew Due Date will now be shown and can be filtered.

Care Control Windows

• Staff training will now load correctly and be updated with Cloud.

Care Control Cloud

• NEW Report: You can now generate a report of Client Absences from the last 12 months and any future planned absences.
• Fixed an issue that was causing users from saving Staff Pocket Settings in Care Control Cloud.
• Fixed an issue where the High Frequency Monitoring dashboard in Insights wasn’t showing any data.

Care Control Windows

• Fixed an issue where an error occurred when updating a staff role through Care Control Windows.
• Added a new setting which determines if new staff should be forced to change their PIN number when they first sign in.
• Adjusted how Care Review domains are ordered when flagging recording. This will now be ordered based on the order the domain is in within Care Reviews over the last 2 months.

Care Control Mobile

• Fixed an issue that was causing crashes in the Personal Details section if the name had exceeded 50 characters.
• Summary Page has been update to show any email addresses and phone numbers marked in the service user’s Personal Details. This is marked as Home Care.
• Added Personal Belongings into the Care Plan list.
• Update to MUST recording to use the list of Acute Disease Effects from Care Planning Comments.
• Corrected an issue where the page for recording Activities was crashing when the settings “Use Pictures on Mobile” was set to “No.”
• Adjusted the layout of Personal Details to display the Mobile Numbers for Home Care service users correctly.

Care Control Pocket

• Fixed an issue that was making stock reductions duplicate when recording medication.
• Update the recording of Creams so that if all creams for a service user has been recorded in the last four hours, the task will be removed from Home Status.

Care Control Cloud

NEW – Training: You can now track and keep up with training records using the HR app within Care Control Cloud.

MyHub

• Unread messages will now show as default.

Quality Survey

• Surveys will now be ordered correctly.
• Remove filters has been added.
• Only relevant questions will now show for the survey.

General Application Improvements

• Fixed an issue when assigning visits on Care Control Windows Roster for Domiciliary and Home Care sites.
• Fixed an issue where V-Book settings would not save correctly.
• Fixed an issue where stock would duplicate when administering medications through Care Control Pocket.
• Corrected an issue where new staff were being set up with a Payroll number of 0.
• Stopped a duplication in the staff list when adding staff to Cloud Roster.
• A new report was added to Active Staff – Rota Notes.
• Fixed an issue where making custom shift times would not show the correct time, this has been fixed.

Care Control Cloud Launcher

New application

Welcoming our brand new Cloud Launcher application. With a streamlined launcher design, accessing Care Control Cloud has never been easier. The app offers a user-friendly interface, giving you instant access with just a tap. Simply set up your account as you would on any other Care Control app, and log in using your familiar pin code, no new steps or complicated processes.

Care Control Cloud
Application – HR

NEW – DBS Checks: You can now record records of DBS checks on staff using Care Control Cloud. This feature is similar to that on Care Control Windows.

NEW – References: You can now perform reference checks and store references on Care Control Cloud. This feature is similar to that on Care Control Windows.

NEW – Email messages: A checkbox has been added, if ticked it will send an email to the linked email address when receiving a message on Care Control.

Application – Admin

NEW – Manage Quality Survey: You can now create and manage quality surveys within Care Control Cloud. This feature is similar to that of Care Control Windows.

NEW – Analyse Quality Survey: You can now analyse quality surveys that have been created within Care Control Cloud.

Application – Roster

NEW – Holiday Settings: You can now manage holiday settings within the Care Control Cloud Roster Application. This feature can only be used by users with access to Global Settings.

Application updates

Fixed grammatical errors within Care Notes to now show correctly.

Fixed an issue with Overnight Agency shifts on Cloud Roster timing out incorrectly. It will now Time-Out 30 minutes after the shift has ended.

The dosage in the prescription schedule will now align with the MAR sheet.

Application Updates

Care Control Cloud

• Fixed an issue that was causing assigning shifts to staff with secondary roles on Cloud Roster would not work.
• All staff can now load the Calendar on the Care Planning page.
• Agency workers will now load correctly with Cloud Roster.
• The “Administration – Missed” report has now been updated to not include any instances where prescriptions are currently due.
• Placeholders for Care Notes have been updated.

Care Control Pocket

• Updated an issue that was causing Care Control Pocket to crash when users had a 6-digit pin code.

Application Updates

Care Control Cloud

• Fixed an issue with staff search not filtering between sites correctly.
• Fixed an issue with text in certain areas not displaying correctly.
• Fixed an issue with colours not displaying correctly on the calendar.
• An issue with Cloud Roster not showing the shift needs cover when adjusted for holidays.
• When sending a message you can now include the subject type.
• When receiving a message the subject will be displayed. 

Modified Calendar on Care Planning:

• Removed Add Event button.
• Replaced Calendar Button with arrows.
• When clicking on the event you can now view it in Read Only mode.

Application Updates

Care Control Cloud

• Fixed an issue where Agency Staff Members would not show correctly in Cloud Roster.
• Fixed an issue where staff members would appear multiple times in the selection list in Cloud Roster.
• Fixed an issue where booking holidays through with Cloud Roster would show as 0 hours.
• Fixed an issue where Family & Friends would show as staff in Cloud Roster.
• Optimised the holiday calculation procedure when Cloud Roster is enabled.
• Fixed crashes when attempting to load HR on a Cloud User that doesn’t have staff mapped.
• Corrected an issue when trying to access Staff Records on secondary sites.
• Added a new setting which will determine when a Care Review needs to be completed to not show up in Care Plan Integrity Check. The default time is 60 days.
• Fixed an issue in Organisational Management where certain settings would not display.
• Fixed an issue with MyHub not displaying messages as read.
• Bradford Factor Analysis will now only show sickness.
• Fixed an issue where an error was produced when overlapping holidays were booked.
•  Fixed an issue where clicking the calendar to view an event would not lead to that event.
• You can now enable or disable About Me for Client Integrity Checks.
• Added Missing NHS Number to Client Integrity Checks.
• Added 14 further custom fields to Client Integrity Checks.
• Added list values for Bowel Monitoring.

Care Control Windows

• You can now enable or disable About Me for Client Integrity Checks in both Windows and Cloud.
• Added Missing NHS Number to Client Integrity Checks.
• Added 14 further custom fields to Client Integrity Checks.
• Added list values for Bowel Monitoring.

Care Control Cloud
Application Updates

Application – Organisational Management

New release:

• This release features the new feature of Organisational Management on Care Control Cloud. You will now be able to access the feature from the Your App slide-out tray and from My Hub.

Application – Care Planning v0.10.0

• Events in the calendar on Care Planning will now redirect you to the details of the event on the Admin page.
• You can now add events to the calendar with the “Add Event” button on the Care Planning page.
• Allocations on the Care Planning page will now show allocations assigned to your mapped staff record.

Application – Admin v0.14.0

• NEW: Added the care service group feature.
• NEW: Added the system settings feature.
• Made tweaks to the look of the calendar feature.
• Events that last all day are now pinned to the top of the calendar.
• Clicking a day in the calendar will now take you to that day’s view.
• Checklist assignments are now ordered alphabetically.
• Added an option to “Select All” checklist assignment types.
• Custom tasks can now be reactivated on the current day.
• Staff members are now displayed with their role in the care note analysis.
• Clients are now ordered by first name in the care note analysis.
• The “Number of Notes” column can now be clicked to order notes in reverse.

Application – HR v0.5.3

• Attempting to book a holiday that overlaps with another holiday will now produce a warning.
• Booking holiday now supports half-displays.
• Added the option to view an existing holiday booking.
• When viewing a specific staff member’s holiday, the calendar will filter to only show their holiday.
• Added “View Rota” button to approved holidays.
• Bradford Factor Analysis will now only take absences due to sickness into account.

Application updates

• Fixed an issue with drop down lists not appearing correctly in modals and slide-ups.
• Fixed an issue where alerts were sometimes not appearing correctly.

Care Control Pocket

Application Updates

• Added the ability to exclude Incident Recording.
• Fixed an issue to allow non-care staff to record maintenance issues.
• Added support for NFC Check-Ins.

Care Control eMAR

Application Update

• eMAR PRN Outcome Tasks is a new setting that generates a custom task for that service user requesting an outcome from that PRN medication. This setting will be off by default.

Care Control Pocket

• Fixed an issue that was causing Meal Choice Tasks to cause an error message.
• Updated Care Plan Integrity Checks to show Service Users marked as Home Care show “Missing Address Line 1” and “Missing Post Code” instead of “Missing Previous Address Line 1” and “Missing Previous Post Code”.

Care Control Cloud

Care Planning V0.9.1

• Renamed a text field in Mental Capacity Assessments to “Best Interest Decision/Next Steps”. This field for assessments is in read-only views.
• Added the “Expected Outcome” field.
• Fixed an issue where a dropdown list appeared behind Single Custom Forms in Risk Assessments.
• Fixed an issue with CSG Management within Resident Search.
• Fixed an issue with link to Insights through App Tray.
• Optimised Language Packs to decrease loading times.

Cloud HR – V0.5.2

• Fixed the staff search not working when the user doesn’t have access to the organisation’s primary site.
• Fixed issue with link to Insights through App Tray.
• Optimised Language Packs to decrease loading times.

Cloud Admin – V0.13.1

• Fixed issue with link to Insights through App Tray.
• Optimised Language Packs to decrease loading times.

Cloud Roster – V0.1.3

• Added staff leaver feature.
• Fixed not showing night cover issues when the show night shift only checkbox is unchecked.
• Optimised Language Packs to decrease loading times.

Cloud MyHub – V0.4.1

• Optimised messages page to decrease loading times.

Application Performance Improvements

• A new setting for eMAR has been added which if you administer PRN medication the system will create a Custom Task for a service user requesting an outcome of that PRN medication.
• Amended Care Plan Integrity Checks to support Home Care Service Users

Care Control Pocket

• Notification support has been improved for messaging. You can see how this works here.
• Fixes to General Risk Assessments.
• Fixes to Anonymous surveys.

Care Control Mobile

• Fixes to “Please Select” being saved on Fluid Intake.
• Notification support for messaging has been improved.
• Fixes to Anonymous surveys.

Care Control Cloud

• New live notifications within Cloud Apps “RippleX”
• MyHub changes which shows unacknowledged messages.
• MyMessages support added to MyHub. Can also use cross site messaging.
• Fixes in number of cloud apps including Roster.

Application Performance Improvements

• Holiday requests will now show if the resulting booked holiday has been cancelled.
• Care Notes created when updating monitoring with an end date now contain the date when the monitoring is set to end.
• Supervisions created where the previous supervisor is no longer active will set the staff member starting the supervision instead. 

Application Performance ImprovementsApplication Performance Improvements

• Fixed an issue with New Medication Alerts not loading for staff sign off.
• An issue where Date of Arrival for Home Care Service Users wasn’t being saved has been fixed.
• Fixed an issue with Cloud not loading correctly when Room Location and Marital Statuses were missing. These areas no longer have to be filled to load.
• Fluid Intake and Catheter Output will no longer double when both are being monitored.
• You can now access Care Review Access Logs at the same time as other users without crashing.

Care Control Mobile

• Added support for Custom Fields 11-20 in Mobile. This allows headers and content to be displayed.
• Fixed an issue where the user was unable to edit captions of custom fields in Care Planning.

Application Performance Improvements

• Fixed an issue that was causing Care Review Reports to not load correctly.
• Added Red Crosses on Home Status Alerts also includes Checklists tasks.
• Added a new report for Multi-Form Recordings for the past 3 months.
• Fluid Analysis Report will now only display data for service users that are being actively monitored for either Fluid Intake or Catheter Output.

Care Control Mobile

• You can now display up to 20 custom fields within CC Mobile, allowing for greater flexibility in tracking and viewing service user information.
• The body map tool has been improved to provide a more accurate representation of the location of specified issues, helping staff visually pinpoint areas of concern more easily.

Care Control Pocket

• The term “Resident” has been removed from the “Resident Care Tasks” section. This terminology now reflects the appropriate term for the service user, based on your specific settings.
• An issue that caused the app to crash during sign-in, particularly when interacting with the staff Messages screen, has been resolved.
• Resolved an issue where the app would crash when entering monetary values on the personal allowance screen.

Application Performance Improvements

• New report available: Multi-Form Monitoring. Shows all multi-form reporting for the last 3 months.
• The Red Crosses on Home Status now includes Checklist tasks to the notification list.
• Fluid Analysis Report now only includes data from service users that are being actively monitored for Fluid Intake and Catheter Output.
• Full Medication Administration Report now stops showing historic medication after their end date.
• A Staff Note is created when a staff role has ended.
• Fixed Stock Audits to no longer get stuck in Care Control eMAR.
• Within Care Control Cloud the “&” symbol now displays correctly in site names.
• General performance increases for Drugs Trolley.
• Video links will now only use storage when assigned to an active service user.

Application Performance Improvements

• New Full Medication Administration Report to stop historic medications from showing after their end date.
• A Staff Note is now created when ending a staff member’s role.
• Fixed for stock audits getting stuck in Care Control eMAR.
• Care Control Cloud now correctly shows the “&” symbol in site’s names.
• Updated the Late Meds Report to now load faster.
• Video Storage space used will now only take into account videos linked to active service members.

Care Control Cloud

Application – HR:

• Absences:

Added the ability to record staff absences within the HR application on Care Control Cloud. Ability to book, update and cancel absences.

 

You can view a guide on how to manage absences here.

• Holiday:

Added the option to record holiday within Care Control Cloud. You can now manage holiday requests, request a holiday and manually record holiday within the application.

 

You can see a guide on how to manage holiday requests here.

 

You can also see how to record a holiday here.

• Messages:

You can now create and send SMS messages from within the HR application. The ability to top-up your credit as well as send messages is now possible. You can also create staff member groups to send messages in bulk.

You can see how to create messages in Cloud using this guide

Care Control Windows

Application Updates

• Fixed an issue where SMS messages were not being documented correctly in Windows.
• A new constant has been added to define when a medication is considered late in the “Administration – Late” report.

Care Control Mobile

• Fixed an issue where images were not showing in the care plan after being added to the General Notes.
• Resolved an issue where loading the Health Issue Review when the task is selected from Home Status or Outstanding Task.

Care Control Pocket

Update available on Monday 2nd of September

New Feature:

• Designs for the About Me, Life History and Medical History screen have been updated.

Application Update

 

• Improved push notification support.
• Fixed an issue where Menu Choice Selection not successfully notifying users within the Task List Screen.
• Improved the Notes screen for Care Plans

 

Application Performance Improvements

• A new constant has been added to define when a medication is considered late for the “Administration – Late” report.
• An issue with SMS messages not being documented correctly has been fixed.
• An issue with images that were added to General Notes were not showing on the note in the care plan has been fixed.
• Fixed an issue where the list of service users wasn’t populating when accessing the MAR sheet area of eMAR due to a shift existing on the Live Rota for the staff member’s secondary role. This solution will allow the service user list to load correctly.

Application Performance Improvements

•  Fixed an issue where personal details were not being saved in the Personal tab in Care Control Mobile due to the Allocation Group field being empty. This fix ensures that the “Resident Not In A Group” option is available to enable full saving of the area.

Application Performance Improvements

• Added an option in Allocation Groups for “Resident Not in A Group”.
• Fixed an issue where staff members were “Missing Pay Rate” when they are salaried. This will no longer show for staff who have a salary entered into their Pay Rates record.
• Fixed an issue with dataset errors in Completed Care Reviews dashboard due to empty fields in the Introduction.

Application Performance Improvements

• Fixed an issue with Missing Pay Rates not showing up for staff who are on a salary. This will no longer show for staff who have a salary entered into their Pay Rate Records.
• Fixed an issue with Completed Care Reviews Dashboard on Insights where incomplete data entry was causing errors.
• Sites with data spanning over 100 months will no longer crash when filtering through Incident Analysis.
• Expired MCAs will no longer be taken into account when completing Integrity Checks.
• Restricted the size of V-Book Logs to 1 year of records due to no data being shown in the “Full Log”.
• Increased record size to 8000 for Check In/Check Out Analysis area due to some users not correctly showing.

Application Performance Improvements

• Fixed an issue in Roster Reports where headers were not showing for each staff role.
• Updated PainChek to support a Numerical Rating Scale Assessment. Self-Reporting Assessment can be conducted when the Resident is able to reliably communicate their pain level.
• Fixed an issue with Incident Analysis crashing when the site have more than 100 months of Incidents
• Increased record loading for Check In/Out Analysis.
• Reduced record loading for V-Book log.
• Integrity Check for “both active Consents and MCAs” were showing when all MCAs were expired.

Cloud Admin

• Updated look to Cloud Admin, when you go into the Cloud Admin there are further icons and images.

• Changed Service Status to be accessible to non-Primary Site users.
• Changed user being able to see Org Service Status screen if they only have access to one site.
• Search Admin now available on home screen.
• Training section moved to HR App.
• Added Overall Site Status Icon.

Cloud Care Planning

• Added Back Button functionality.
• Service Status is accessible for non Primary Site users.

Cloud HR

• Added Back Button functionality.
• Training now available in HR App.

CC Mobile 4.88

• Resolved missing functionality in the new look Care Plan Summary by adding back the Care Review buttons.
• Added entered time to Personal Care Analysis.
• Added new Survey Mode.

Application Performance Improvements

• Fixed an issue where staff templates were not showing headers for staff roles.
• Fixed an issue where staff roles were duplicating user records.
• A new report in the calendar is now available that shows entries for the last two months and the coming two months.
• Added a new toggle to the Contacts list on CC Mobile that allows Key Contacts to be hidden.
• Fixed an issue where the Month filter lists did not include the first month that an incident had been recorded.
• Fixed an issue where checklists created for future weeks would start immediately.

Application Performance Improvements

• Fixed an issue with incident log not showing correctly on incident dashboard.
• Missing characters in note templates has been fixed.
• Optimisation of roster system reports.
• Added new reports for staff sickness with options for number of absences and days absent per staff member.
• Added a “Not Required” flag to live rota.
• Fixed an issue where checklists for night shifts disappeared once the date changed.
• Added new medication delivery method – prefilled syringe measured in millilitres. 

Care Control Cloud

• Added support for Custom Body Maps on Personal Details Screen.
• Added support to complete Medical Visits from Record Care Plan Information.
• Added support to complete Weight Recording from Record Care Plan Information.
• Added support to complete Braden Assessments.
• Added support to complete Care Review from Record Care Plan Information.
• Added links from Summary Task List to Recording Screens.
• Added Custom Tasks Management tool.
• Added V-Book Management tool.
• Added Events Management tool.
• Added Fundraising Management tool.

Care Control Mobile

• Added support for Custom Body Maps on Health Issue screens & advanced images.
• New & improved V-Book.
• New & improved Survey.
• Improved visuals for Care Plan Summary, Personal Details, Key Contacts.
• Fixed issue with Business Dashboard loading Multi-Record.

Care Control Pocket

• Added support for Custom Body Maps on Health Issue Screens.
• Fixed issue with incorrect icon being used for Movement Recording.

Care Control Windows

• Fixed issue with Printing Personal Details and then Navigating to different service user.
• Fixed issue with adding dependency in Single Custom Form.
• Added support for CC Cloud loading when SCF pressed on Task Summary and service Status Screens.
• Added support for longer field lengths in Report Data Sets.
• Added new System Constant to stop Creams Clearing Down.

Application Performance Improvements

• Resolved an issue surrounding Rota View on CC Pocket and shifts marked as “No Allocation”.
• Fixed crashing in some instances when using Care Review Proposed Changes tool in CC Windows.
• Fixed issue affecting Personal Allowance archiving.

Care Control Mobile

• Addition of Sleep Recording, Menu Choice, Bed Change, General Notes & QR Codes to Multi-Record tool.
• Fixed the Fluid Intake monitoring recording limit.
• Fixed issue surrounding Facial Recognition consents.
• Fixed issue affecting Common Options when recording information.
• Fixed issue within F&F mode of Mobile.
• Design improvements to screens across the application.
• Various other performance enhancements.

Care Control Cloud

• Addition of Staff Training Records tool to the Admin app. 
• Further development of the Print Care Plans tool with more reports now available.
• Staff Record Management now available via the new Staff HR app, including Staff File Integrity Checks.
• Addition of Organisational Management tool into Admin application, including Organisational Structure tool.

•  New Multi-Record feature now available for some monitoring areas.
• Added Fluid Thickener options for Fluid Intake monitoring.
• Added Staff Privacy Consent to Staff Photos and Facial Recognition screens.
• Design improvements across the application.

• Added Fluid Thickener options for Fluid Intake monitoring.
• Added Staff Privacy Consent to Staff Photos screen. 

Care Control Windows

• New System Settings added to support Staff Privacy Consents as well as Cloud Service Status Contacts.
• Various other application performance improvements. 

Application Performance Improvements

• Issue fixed affecting System Setting saving when character limit was exceeded.
• Addition of new medication delivery method – oral drops, measured in ml.
• Issue fixed affecting the Missing Pay Rate alert when a shift indicator was active.
• Issue fixed around Health Issue alerts on the Home Status on Pocket.
• Issue fixed around shifts marked as ‘Not Required’ showing to be covered in Pocket.
• Issue fixed affecting scoring on Quality Surveys.

Application Performance Improvements

• Fixed an issue affecting some users when recording an incident and post incident log.
• Fixed an issue relating to signing off alerts set to ‘All Staff’.

Care Control Windows

• Fixed issue with Try it Now when no Custom Monitoring Type is selected.
• Fixed issue with Expire Days not being populated when viewing a Custom Task.
• Organisation Management – accounts not registered that have become locked can now be unlocked.
• Fixed issue with Checklist when clicking Build Template in View Mode.
• Added clear down of Document Library when CC Windows Loads.
• Added support for Cloud Petty Cash.
• Added support for Cloud Print Care Plans.

Care Control Mobile

• Personal Details – fixed issue with Surname Length.
• Fixed issue within Single Custom Forms.
• Fixed issue with News2.
• Fixed issue with Demo Site Loading.
• Updated icons to match new logo.

Care Control Pocket

• Fixed issue with NEWS2.

Cloud – Care Planning

• Added age next to DOB.
• Contacts – added two new fields – Relationship and Next of Kin.
• Various other application performance improvements.

Cloud – Admin

• Petty Cash feature added – improved functionality from CC Windows.
• Improved Group Level Service Status.
• Other application performance improvements.

Cloud – Admin Application

• Addition of Administer Messages tool to Cloud. This mirrors the functionality in Windows.
• Addition of Staff Pocket Management tool – control staff device registrations, Pocket code and more.
• Addition of Fast Facts editing. Users can now customise and assign the Fast Facts displayed on a Service Users Care Plan.
• Manage Monitoring now has ‘Additional Facts’ section when assigning a monitoring area to a service user.
• Bath, Fluid and Food monitoring now contain additional toggle prompts for 2nd Carer, Thickener and Special Diet respectively. 

• Addition of new Organisational Level Service Status – including the new Map View.

Application Performance Improvements

• Fixed and issue relating to MCA’s and their renew status on the Home Status.
• Fixed and issue when adding or amending a Cream on Cloud.
• Updated the Missed Medication report on eMAR.
• Fixed an issue with filtering incidents by date.
• Fixed an issue relating to Key Worker assignment in Cloud.

Application Performance Improvements 

• Fixed an issue where holiday absences for part of a day were not showing in roster absences.
• Fixed a report for client email addresses in Group Analysis.
• Fixed an issue related to viewing the latest Care Review on Care Control Mobile.
• Fixed an issue related to integrity checks and consent alerts.
• Fixed an issue related to recording incident forms on new sites.
• Fixed an issue related to dependency staff categories.

Application Performance Improvements

• Fixed an issue following the SCF update for Cloud where monitoring with a Note Template that exceeded 8000 characters would cause the page to not load.
• Fixed an issue where completing SCF in Cloud would create a note where the response text would not show.
• Fixed an issue relating to alerts being triggered for monitoring areas with no defined recording frequency.

Care Control Windows

• Resolved an issue where check in/out on days where the payroll ends were being incorrectly flagged as an error inside advanced payroll.

Care Control Cloud

• Fixes long SCF horizontal select questions not properly wrapping when their width exceeds that of the form.
• Fixes images within SCF select questions not appearing in preview mode.
• Adds a start and end date filter to GPConnect.

Cloud – Admin (v0.4.1)

• Addition of site Privacy Officer feature.
• Addition of NHS ODS Codes when recording certain contact types.
• Addition of of temporary version of Service Status tool to the landing screen.
• Performance improvements to the Alerts & Notifications tool.
• Performance improvements to the Manage Monitoring tool.
• Performance improvements to Care Note Analysis tool.

Cloud – Care Planning (v0.5.0)

• Adjusted the order of reference notes in a Care Review.
• Addition of reasoning form when accessing a historic service user.
• Single Custom Form changes, including new form and question types.
• Performance improvements across Care Planning application.

Cloud – All Applications

• Addition of logout button to top bar across Cloud.
• Performance improvements across Cloud.

Care Control Windows (v3.66)

• Further integration with Single Custom Form functionality in Care Control Cloud.
• Further integration with SCF Risk Assessments and Incidents.
• Addition of new SCF Functionality – draft, type, dependencies, new preview.
• New System Settings – Privacy Officer settings, ability to turn on/off SCF in apps.

Care Control Mobile (v4.81)

• Addition of Single Custom Form draft access.
• SCF will load from Risk Assessments and Incidents.
• Loading of SCF through Cloud will require a user account.
• Various Performance Improvements.

Care Control Pocket (v2.49)

• Addition of Single Custom Form draft access via Staff Tools area.
• SCF will load from Risk Assessments and Incidents.
• Loading of SCF through Cloud will require user + password.
• Various Performance Improvements.

Care Control Pocket (v2.48)

• Updated the character limit displayed for Risk Assessments to 8000 characters

Application Performance Improvements

• Reports will now load if the Holiday Years are not up-to-date (typically for new sites/sites who don’t use Roster).
• Added a new report, “Holiday Requests – 12 Months”, which shows all Holiday Requests made within the last 12 months and includes their status.
• Added a new report, “Multi-Form Custom Monitoring Recordings”, which shows all Multi-Form recordings for the last 6 months.

Application Performance Improvements

• Resolved an issue with activating old multi-form drafts.
• Resolved an issue when viewing the Work Record in Pocket so that worked hours from multiple roles are shown.
• Resolved an issue with document URL uploads in the Document Library.

Application Performance Improvements

• Stopped Care Review sections showing when not used in any Care Review for 2+ months.
• Stopped Activity Integrity Check showing for SUs who aren’t being monitored.
• Stopped message groups showing for deactivated CSGs.

Care Control Mobile (v4.80)

• Addition of multi-site selection tool for organisations.
• Performance improvements made to the Care Review.

Care Control Pocket (v2.47)

• Performance improvements made to Risk Assessments.

Care Control eMAR (v2.33)

• Addition of multi-site selection tool for organisations.

Care Control Cloud (Admin v0.4.0)

• New ‘Admin Contacts’ feature added to Admin application on Cloud.
• Includes Contact addition, removal and editing.
• Includes Contact searching and filtering.
• Stopping deactivated Consent types from showing in Cloud when recording a Consent.

Care Control Windows (v3.65)

• New ‘Try It In Cloud’ feature within Care Control Windows.
• Associated device settings for ‘Try It In Cloud’.
• Associated user settings in OM for ‘Try It In Cloud’. 
• Updated Checklist Ended alert so that empty alerts do not show fire.
• Amended Personal Allowance alert so that HTML formatting no longer shows in Home Status.
• Amended V-Book note generation so that care plan notes do not generate for historic service users.
• Amended code to retrieve service users when a staff member’s shift is assigned to a secondary role.
• New report: Active Client Personal Allowance – 12 Months
• Amended code to allow cancelled Supervisions to be re-opened correctly.

Care Control Pocket (v2.46)

•  Resolved a resulting issue created when Precise Bulk Monitoring is enabled for Personal Care.

• Resolved a resulting issue created from Personal Details on eMAR.

• Amended code to stop deleted documents from showing in the Important Documents area of CC Mobile.

Application Performance Improvements

Care Control Mobile (v4.79)

• Facial Recognition amendments. Users can now set staff to see their messages when signing in and out of work via Facial Recognition.
• Design improvements for staff message screen on sign in/out.

Care Control Windows:

• Staff Note created when changing security access (Basic Care Editing, Administer Medication etc).
• Help guide URLs updated to direct to CC Learning Hub.
• Fixed an issue where notes recorded with a date more than 24 hours in the past were having the date adjusted by a day.
• Amended the code which generates the list of staff and roles in Roster so that services with no permanent service users can still assign shifts to a role.
• New Reports – “Task Analysis for Long Frequencies” and “Active Staff DBS Details”

Care Control Windows:

• Resolved an issue with Check In Out Of Range alert firing for check-ins within the range.
• Adjusted Care Note creation to allow V-Book-generated care notes to be created by an empty staff record.
• Resolved an issue where adding a new staff role and making it the primary role was causing linked documents to not show in the staff record.
• New report – Staff Weekly Assigned Hours

• Recording Area tool no longer crashes when the menu sidebar buttons are clicked quickly after changing client.
• The button on the Care Summary, that expands the notes area, now dynamically adjusts its width based on its content.

Application Performance Improvements:

Care Control Cloud:

• Resolved an issue with the Service Status not loading in CC Cloud when Staff Checklists are set to appear.
• Corrected a spelling error with the Weight Trend component on the Client Weights dashboard in Insights.

Care Control Windows:

• Resolved an issue when setting the Holiday Year to a new value.
• Resolved an issue with the Checklist Instance Ended alert being fired with no content.
• Updated “Active Staff – Payroll Details” and “Active Staff – All Fields” reports to use the correct fields.
• New reports – “Prescription Stock Adjustments” (including the new Comment field) and “Client Telephone Numbers”.

• Resolved an issue where allocations for shifts were showing in a black box on CC Mobile and CC Pocket.

Care Control Windows (v3.64)

•  Database enhancements, including a new version of the LocalDB infrastructure on which Care Control Windows runs.
• These changes require an install of Care Control Windows from our downloads page. Administrator level access is needed.

Care Control Cloud

• Record types of risk assessment, including: Bath & Shower, Bed Rail, Burns & Scalds, Falls, General, Generic, Medication, and Movement.
• Record a list of mental diagnoses.
• Record mental capacity assessments.
• Add, edit, and remove medications on the medication profile.
• Edit cream medications in the medication creams area.
• Add, edit, and remove personal belongings.
• Add, edit, and remove service user documents.
• Add, review, and close health issues.
• Add a new home care service user, including building their visit templates.
• Add additional service user licenses.
• Record a service user leaving.
• Record a service user returning.
• Record the death of a service user.
• Assign the default monitoring types for new service users and retroactively apply them to existing service users.
• Manage the monitoring of service users.
• View Care Plan Integrity Check reports for service users.
• View a System Health Score, analysing usage of all parts of the Care Control System.

Care Control Mobile – v4.78

•  New look Staff Menu screen.
• Console Dashboard Improvements and support for 6 digit pins.

• Performance Improvements.

Care Control Pocket – v2.45

• Performance Improvements.

• Performance Improvements.

Care Control Cloud

• Added Single Custom Form functionality.
• Care Review Editing now available.
• Added further Risk Assessment recording capability (Bed Rails, Burns, Falls, General, Medication, Movement, PEEPs).
• Added ability to record Mental Capacity Assessments.
• ‘My Hub’ area rebranding.
• Further Permission Role editing, including role deletion within each Cloud application.
• Logout and session timeout fixes.
• Added ‘deep-link’ functionality to Insights application.

Care Control Pocket

• Rebranding Changes. 
• Facial Recognition: Prevents staff from signing in and out if Facial Recognition is activated.

Care Control Mobile

• Rebranding Changes. 
• Maintenance Support: Moved to CC mobile for improved functionality. 
• Facial Recognition: Enhances security by preventing staff from signing in and out with Facial Recognition. 
• Day Centre Changes: Comprehensive updates to support Day Centres within CC Mobile, including changes to General Note, Activities, Bath, and Resident Select monitoring screens. 
• Care Review Proposed Changes: Integration of the amazing functionality present in Pocket to Mobile. 

Care Control eMAR

• Rebranding Changes. 
• Zero Stock Support: Hospital, On Leave, and Other selection is available even if no stock is assigned to a prescription. 
• Additional Comment Box: Added to the change stock screen. 

Care Control Windows

• Reports: Food Intake Analysis, ABC Behaviour. 
• Extra Age Category on Risk Assessment: 18+. 
• Ten Additional Custom Fields on CC Windows. 
• Org Management Fixes and Updates. 
• Corrections: Removing red flags from any notes, basic editing of incident wording. 
• Closing Health Issues also removes red flags. 
• Corrections: Move a note to another staff member. 
• Incident Drop Down: Change the summary to use a predefined list. 
• Incident Drop Down: Prevent the use of “Other Entry.” 

Interface

• Facial Recognition: Moved to paid accounts. 
• Added support to Internal Auth API to enable CRM to impersonate an account. 

Database Only Fixes / Amendments

• Report: Contact Details – shows all contacts plus links to service users. 
• Fix for Client Absences to stop NULL assignments for relevant shifts. 
• Performance Improvement: Calculating, storing, and accessing resident task statuses is now faster, reducing overall load on the database services. 
• Resolved various issues with reports, prescription details, linked documents, historical views, and more.