-
Care Planning
- Care Planning Comments
- COVID
-
Monitoring
- Risk Assessments available on Care Control
- Creating Custom Monitoring
- Bulk Start/Stop Monitoring
- Creating Mental Capacity Forms
- Completing a Mental Capacity Assessment
- Recreating a Risk Assessment
- Adding & Removing Activity Types
- Adding & Removing Monitoring via CC Windows
- Waterlow Monitoring Scoring
- Editing or Removing a Note
- Single Form Monitoring
- Reviewing MUST Data
- Activating Draft Monitoring
- Creating a Handover Note
- How to Add / Removing Monitoring
- Monitoring Defaults
- How to Amend Monitoring
- Food Intake Scoring
- How to Complete a Waterlow Score
- How to Create a Shortcut Note
-
Care Plans
- Processing Shop Purchases
- Printing Photos from the Care Plan
- Uploading a Service User Photo
- Removing a Medical Visit from CC Windows
- Recording a Service User Death
- Reactivating a Service User
- Printing a Historic Health Issue
- Adding Key Contacts
- Creating a Printing Pack
- Amending Personal Details
- Printing a Care Plan
- Additional Service User Licenses
- Amending Personal Appearance
- Viewing Care Plan Changes
- Care Plan Integrity Checks
- About Me on CC Windows
- Recording a Health Issue on Windows
- Expiring a Consent / MCA
- Amending Life History Questions
- How to Change the ‘Resident’ title
- Adding Health Professionals on Care Control
- Adding Medication to the Medication Profile
- Additional Fields in Staff Records and Care Plans
- Service User Shop
- Consents on Care Control
- Adding Cream Charts to Care Control
- Alerts
- Incidents
-
Care Reviews
- Starting a Care Review on Mobile
- Creating a Generic Risk Assessment
- Care Review Domains (Add, Remove, Edit)
- Removing a Care Review
- Linking Notes & Documents to the Care Review
- Proposing a Care Review Change
- Amending Care Review Domains within a Care Review
- Propose a Care Review Change on Mobile
- Completing a Care Review
- Domiciliary Care
- CSGs
- QR Codes
-
HR
- How to Build a Shift Template
- How to Process a Rota Template Live
- Roster Settings – Part 3
- Roster Settings – Part 2
- Roster Settings – Part 4
- How to Build a Rota Template
- Holidays
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Roster
- Deactivating Live Rota Template
- Adding a New Agency
- Roster Ratio Sets
- Assigning Allocations to the Rota
- Roster Settings Part 1 – Staff Categories & Roles
- Changing the Number of Rota Weeks
- Covering a Shift with Agency
- How to Add an Ad-Hoc Shift
- Creating a Blank Rota Template
- How to Remove a Rota Template
- Ordering Job Roles in the Rota
- Processing a Rota Template
- Managing Security Access to the Roster
- Updating a Templates Settings
- Using CSGs in the Roster
- Roster Settings Overview
- Timesheets
- Roster Filter Sets
-
Staff
- Setting up Care Control Academy
- Uploading a Document
- Accessing Care Control Academy
- Setting up One Time Codes
- Registering Windows with a One Time Code
- Renewing Staff Training
- Removing Staff Training
- Adding a New Staff Member
- Managers on the Staff Record
- Adding a New Role/Contract for a Staff Member
- Bulk Adding Documents
- Viewing & Printing Completed Tasks
- Processing a Staff Leaver
- How to Record Staff Absence
- Uploading a Document to a Staff Record
- Staff Training Courses
- Additional Fields in Staff Records and Care Plans
- Adding a New Service User on CC Windows
- Resending a Care Certificate Email
- Bradford Factor
- Amending a Staff Absence
- Staff File Integrity Checks
- Uploading a Staff Photo on Mobile
- Recruitment
- Income
-
Payroll
- Staff Breaks
- Pension Settings
- Payroll Salary
- Adding Payroll Managers
- Basic and Advanced Payroll
- Shift Indicators
- Payroll Periods
- How to Export and Print your Payroll
- Pay Alterations by Date
- What is Advanced Payroll?
- Payroll Settings
- Pay Alterations by Weekday
- Resolving Payroll Issues
- Timesheets
- Manage Pay Rates
- Work Records
- Messages
- Biometric
-
Administration
- Day Centre
- Income Tab Password
- Finding & Changing the Administration Password
- Recording a Medical Visit on Windows
- Finding & Changing the Override Password
- Five Key Principles of the Mental Capacity Act
- GDPR
- 6-Digit PIN Option
- Hiding Staff PINs on CC Mobile
- A Guide to Pre-Assessment
- Dependency & Cost of Care
- How to see who views a Care Plan
- About Me & PRSB
- Manager’s Scratch Pad
- Staff Access Levels on Care Control
- Access Denied Message
- Accessing Other Sites
- Set the Mobile App to the Administration Login Page
- Assigning Allocation to the Rota
- Setting CC Mobile to Business Dashboard
- PainChek
- Set CC Pocket to Start on Managers Menu
- How to Hide Staff Contact Details
- When a Service User Leaves
- Bulk Staff Notes
- Care Control Usage Indicator
- Changing PC from Admin to Staff
- Changing Sites
- Complaints Area
- Creating an Allocation Group
- Calendar & Events
- Analysis
- Communication
- Advanced Stuff
