On Sunday 8th February, our GP Connect service will undergo scheduled maintenance. While we cannot confirm the exact time, this work may result in up to 60 minutes of downtime. We apologise for any inconvenience this may cause and thank you for your understanding.

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    PainChek

    PainChek This guide will introduce the new PainChek system and how it integrates with...

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    Recording a Medical Visit on Windows

    Recording a Medical Visit on Windows This guide will cover how to record a...

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    How to Hide Staff Contact Details

    How to Hide Staff Contact Details This guide will cover how to hide staff...

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    Staff Access Levels on Care Control

    Staff Access Levels on Care Control This guide will explain the different levels of...

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    Income Tab Password

    Income Tab Password This guide will cover how to access and change the Income...

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    How to see who views a Care Plan

    How to see who has viewed a Care Plan This guide will cover how...

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    Setting CC Mobile to Business Dashboard

    Setting CC Mobile to the Business Dashboard This guide will cover how to set...

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    Dependency & Cost of Care

    Dependency & Cost of Care This guide will cover how to use the Dependency...

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    Changing Sites

    Changing Sites This guide will cover how to change sites on Care Control Windows....

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    Complaints Area

    Complaints Area This guide will cover how to create complaint forms on Care Control...

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    Creating an Allocation Group

    Creating an Allocation Group This guide will cover how to create new allocation groups...

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    Day Centre

    Day Centre Day Centre is a new feature within Care Control which allows for...

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    Finding & Changing the Administration Password

    Finding & Changing the Administration Password This guide will cover how to change the...

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    Finding & Changing the Override Password

    Finding & Changing the Override Password This guide will cover how to find and...

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    Five Key Principles of the Mental Capacity Act

    Five Key Principles of the Mental Capacity Act The Mental Capacity Act is underpinned...

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    GDPR

    GDPR The European General Data Protection Regulation (EU GDPR) comes into force in May...

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    Hiding Staff PINs on CC Mobile

    Hiding Staff PINs on CC Mobile As an admin user, in the admin side...

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    6-Digit PIN Option

    6-Digit PIN Option This guide will cover how to set up 6 digit PIN...

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    A Guide to Pre-Assessment

    A Guide to Pre-Assessment This guide will cover how to complete New Enquiry forms...

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    About Me & PRSB

    About Me & PRSB We have been working with the Public Records Standards Body...

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    Access Denied Message

    Access Denied Message This guide will cover how to upgrade a staff members access...

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    Accessing Other Sites

    Accessing Other Sites This guide will cover how to access other sites in your...

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    Assigning Allocation to the Rota

    Assigning Allocations on the Rota This guide will cover how to assign allocation groups...

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    Bulk Staff Notes

    Bulk Staff Notes This guide will cover how you can add notes to multiple...

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    Care Control Usage Indicator

    Care Control Usage Indicator This guide will introduce the Care Control Usage Indicator. 1...

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    Changing PC from Admin to Staff

    Changing PC from Admin to Staff This guide will cover how to switch Care...

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    Manager’s Scratch Pad

    Manager’s Scratch Pad This guide will cover how to use the Managers Scratch Pad...

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    Set the Mobile App to the Administration Login Page

    Set the Mobile App to the Administration Login Page This guide will cover how...

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    Set CC Pocket to Start on Managers Menu

    Set CC Pocket to Start on the Managers Menu This guide will cover how...

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    When a Service User Leaves

    When a Service User Leaves This guide will cover how to process a service...