Administration
PainChek
PainChek This guide will introduce the new PainChek system and how it integrates with...
Recording a Medical Visit on Windows
Recording a Medical Visit on Windows This guide will cover how to record a...
How to Hide Staff Contact Details
How to Hide Staff Contact Details This guide will cover how to hide staff...
Staff Access Levels on Care Control
Staff Access Levels on Care Control This guide will explain the different levels of...
Income Tab Password
Income Tab Password This guide will cover how to access and change the Income...
How to see who views a Care Plan
How to see who has viewed a Care Plan This guide will cover how...
Setting CC Mobile to Business Dashboard
Setting CC Mobile to the Business Dashboard This guide will cover how to set...
Dependency & Cost of Care
Dependency & Cost of Care This guide will cover how to use the Dependency...
Changing Sites
Changing Sites This guide will cover how to change sites on Care Control Windows....
Complaints Area
Complaints Area This guide will cover how to create complaint forms on Care Control...
Creating an Allocation Group
Creating an Allocation Group This guide will cover how to create new allocation groups...
Day Centre
Day Centre Day Centre is a new feature within Care Control which allows for...
Finding & Changing the Administration Password
Finding & Changing the Administration Password This guide will cover how to change the...
Finding & Changing the Override Password
Finding & Changing the Override Password This guide will cover how to find and...
Five Key Principles of the Mental Capacity Act
Five Key Principles of the Mental Capacity Act The Mental Capacity Act is underpinned...
GDPR
GDPR The European General Data Protection Regulation (EU GDPR) comes into force in May...
Hiding Staff PINs on CC Mobile
Hiding Staff PINs on CC Mobile As an admin user, in the admin side...
6-Digit PIN Option
6-Digit PIN Option This guide will cover how to set up 6 digit PIN...
A Guide to Pre-Assessment
A Guide to Pre-Assessment This guide will cover how to complete New Enquiry forms...
About Me & PRSB
About Me & PRSB We have been working with the Public Records Standards Body...
Access Denied Message
Access Denied Message This guide will cover how to upgrade a staff members access...
Accessing Other Sites
Accessing Other Sites This guide will cover how to access other sites in your...
Assigning Allocation to the Rota
Assigning Allocations on the Rota This guide will cover how to assign allocation groups...
Bulk Staff Notes
Bulk Staff Notes This guide will cover how you can add notes to multiple...
Care Control Usage Indicator
Care Control Usage Indicator This guide will introduce the Care Control Usage Indicator. 1...
Changing PC from Admin to Staff
Changing PC from Admin to Staff This guide will cover how to switch Care...
Manager’s Scratch Pad
Manager’s Scratch Pad This guide will cover how to use the Managers Scratch Pad...
Set the Mobile App to the Administration Login Page
Set the Mobile App to the Administration Login Page This guide will cover how...
Set CC Pocket to Start on Managers Menu
Set CC Pocket to Start on the Managers Menu This guide will cover how...
When a Service User Leaves
When a Service User Leaves This guide will cover how to process a service...