Bank Holiday Closure Notice:  We will be closed on the 3rd April for the Easter bank holiday, so our customer service team will not be available on this day. If you need to get in touch, you can still use our customer contact form and we will get back to you as soon as possible. Even better, Margo will still be available on our phone lines to help with your queries whenever you need support. We hope you have a lovely Easter weekend 🐣

    View Categories

    Client Area

    13 Guides
    Last Updated:

    How to Add Spend on Cloud Personal Allowance

    How to Add Spend on Cloud Personal Allowance Kieran Worth Tracking a service user’s...

    Last Updated:

    How to manage Day Centre bookings on Cloud

    How to manage Day Centre bookings on Cloud Kieran Worth Managing visits between sites...

    Last Updated:

    How to create a new Day Centre booking in Cloud

    How to create a new Day Centre booking in Cloud Kieran Worth Booking day...

    Last Updated:

    Recording a Leaver

    Recording a Leaver This guide will cover how to record a service user leaving...

    Last Updated:

    Recording a Death

    Recording a Death This guide will cover how to record a service user death...

    Last Updated:

    Reactivating a Service User

    Reactivating a Service User This guide will cover how to reactivate a service users...

    Last Updated:

    QR Code Management on Cloud

    Admin QR Code Management This guide will cover creating, printing and regenerating QR codes...

    Last Updated:

    How to Create and Modify a Care Service Group in Cloud

    How to Create and Modify a Care Service Group in Cloud Kieran Worth This...

    Last Updated:

    Bulk Load Service Users

    Bulk Loading Service Users This guide will cover bulk loading clients into Care Control...

    Last Updated:

    Bulk Load Clients

    Admin Bulk Loading Clients This guide will show you how to Bulk Load Clients...

    Last Updated:

    Adding Management Staff to Care Service Group on Cloud

    Adding Management Staff to Care Service Group on Cloud This guide will cover how...

    Last Updated:

    How to Add a Service User on Cloud

    How to Add a Service User on Cloud Harry Herdman This guide explains how...

    Last Updated:

    Adding a Client and Visit Schedule

    Admin Adding a Client and Visit Schedule This guide will cover adding a client...