Bank Holiday Closure Notice:  We will be closed on the 3rd April for the Easter bank holiday, so our customer service team will not be available on this day. If you need to get in touch, you can still use our customer contact form and we will get back to you as soon as possible. Even better, Margo will still be available on our phone lines to help with your queries whenever you need support. We hope you have a lovely Easter weekend 🐣

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    Resident Care Plans

    35 Guides
    Last Updated:

    How to Add a New Room in Cloud

    How to Add a New Room in Cloud Kieran Worth This guide walks you...

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    How to Amend a Section of a Completed Care Review

    How to Amend a Section of a Completed Care Review Kieran Worth This guide...

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    How to Record a New Professional Contact

    How to record a new professional contact on Cloud Kieran Worth This guide explains...

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    How to view Professional Contacts in Cloud

    How to view Professional Contacts on Cloud Kieran Worth This guide explains how to...

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    How to add Impairments

    How to add Impairments Kieran Worth This guide explains how to record and manage...

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    How to expire Mental Capacity Assessments and Consents on Cloud

    How to expire Mental Capacity Assessments and Consents on Cloud Kieran Worth Expiring a...

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    New Look!

    New Look! This guide will give an overview to the new look of Care...

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    Switching Service User

    Switching Service Users This guide will cover how to switch between service user Care...

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    Recording from the Care Plan

    Recording from the Care Plan This guide will cover how to record from the...

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    Outstanding Tasks

    Outstanding Tasks This guide will cover how to see Outstanding Tasks from the Care...

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    How to Edit Personal Details in Cloud

    How to Edit Personal Details in Cloud Harry Herdman This guide explains how to...

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    About Me

    About Me This guide will cover how to access and amend the About Me...

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    Key Contacts

    Key Contacts This guide will cover how to access Key Contacts within the Care...

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    Care Notes

    Care Notes This guide will cover how to access Care Notes within a service...

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    Care Reviews

    Care Reviews This guide will cover how to access and amend a service user’s...

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    Risk Assessments

    Risk Assessments This guide will cover how to access Risk Assessments from a service...

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    Consent & Capacity

    Consent & Capacity This guide will cover how to access the Consent & Capacity...

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    Food & Nutrition

    Food & Nutrition This guide will cover how to access and amend the Food...

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    Checklists

    Checklists This guide will show how to view checklists which are assigned to a...

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    Medical History & Diagnoses

    Medical History & Diagnoses This guide will cover how to access the History &...

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    Health Issues

    Health Issues This guide will cover how to view and record Health Issues within a...

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    Medical Visits

    Medical Visits This guide will cover how to view and record a service users...

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    GP Connect

    GP Connect This guide will cover how to view the GP Connect area within...

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    Monitoring Analysis

    Monitoring Analysis This guide will cover how to access Monitoring Analysis from within a...

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    Memory Box

    Memory Box This guide covers how to access a service users Memory Box from...

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    Life History

    Life History This guide will cover how to access the Life History section of...

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    Audit of Changes

    Audit of Changes This guide covers how to view the Audit of Changes for...

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    Life History Configuration​

    Life History Configuration This guide will cover adding and removing the Life History Sections...

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    How to Add and Amend a Cream in the Care Plan on Cloud

    How to Add and Amend a Cream in the Care Plan on Cloud How...

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    Completing a Mental Capacity Assessment on Cloud

    Mental Capacity Assessments on Cloud This guide will cover recording a Mental Capacity Assessment...

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    How to record a Risk Assessment on Cloud

    Recording a Risk Assessment on Cloud This guide will cover how to record a...

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    Modifying Service User Further Details

    Care Planning Modifying Service User Further Details This guide will cover recording and modifying...

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    How to Add Geolocation to a Client

    Care Planning How to add Geolocation to a client This guide explains how to...

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    How to view Single Custom Form Workflows in Cloud

    Care Planning Viewing Single Custom Form Workflows in Cloud This guide will cover how...

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    How to view MAR Charts in Cloud

    How to view MAR Charts in Cloud Kieran Worth You can now view a...