FAQ's
FAQ – Rota Quick Adjustments & Overlapping Shifts
FAQ – Rota Quick Adjustments & Overlapping Shifts https://vimeo.com/786264777/bd818e0cfe 1 Roster System – Quick...
FAQ – eMAR Stock Audit not Clearing
FAQ – eMAR Stock Audit not Clearing This guide will cover what to do...
FAQ – Payroll Generation Failed Message
FAQ – Payroll Generation Failed Message https://vimeo.com/786264777/bd818e0cfe 1 When going into the main CC...
FAQ – Reports Available on Care Control
FAQ – Reports Available on Care Control This guide will give a breakdown of...
FAQ – If a Site cannot access the ‘View Directions’ tab on the Care Plan Summary Page
FAQ – If a Site cannot access the ‘View Directions’ tab on the Care...
FAQ – Petty Cash
FAQ – Petty Cash Petty cash is a small amount of money that a company typically...
FAQ – Meals and Menus
FAQ – Meals and Menus This guide will cover some of the basics of...
FAQ – Care Certificate
FAQ – Care Certificate This guide will cover the basics of the Care Certificate,...
FAQ: Offline Working and File Sync Limit
FAQ: Offline Working and File Sync Limit Kieran Worth This guide explains why the...
FAQ: Service User Transfer – Included and Excluded Data
FAQ: Service User Transfer – Included and Excluded Data Kieran Worth When a Service...
FAQ: How to Book Training with Implementation
FAQ: How to book training with implementation Kieran Worth If you’re new to the...
FAQ: MargoAI Chat Bot
FAQ: MargoAI Chat Bot Kieran Worth Because your experience matters, we’re making Care Control...
FAQ: Understanding Chargeable Support Requests
FAQ: Understanding Chargeable Support Requests Kieran Worth Our support team is here to help...
FAQ: What is NEWS2 Recording?
FAQ: What is NEWS2 Recording? Kieran Worth NEWS2 is the nationally standardised system for...
FAQ: What Are Analysis Level Permissions in Care Control?
FAQ: What Are Analysis Level Permissions in Care Control? Kieran Worth All actions in...
FAQ: How Do I Set Up Staff Categories and Roles in Care Control?
How Do I Set Up Staff Categories and Roles in Care Control? Kieran Worth...
FAQ: What Happens After Failed Login Attempts on Pocket and Mobile
FAQ: What Happens After Failed Login Attempts on Pocket and Mobile Kieran Worth To...
FAQ: Cloud Login Issues
FAQ: Cloud Login Issues Kieran Worth If you try to log in to Care...
FAQ: Why aren’t default monitoring areas being added to Service Users?
FAQ: Why aren’t default monitoring areas being added to Service Users? Kieran Worth When...
FAQ: Invalid Characters on Care Control Cloud
FAQ: Invalid Characters on Care Control Cloud Kieran Worth When entering information into Care...
FAQ: Reconciling an Invoice on Care Control
FAQ: Reconciling an invoice on Care Control Kieran Worth In Care Control, invoices must...
FAQ: How do I download Care Control Windows?
FAQ: How do I download Care Control Windows? Kieran Worth To keep your data...
FAQ: How does Care Control Handle Data Sanitisation?
FAQ: How does Care Control Handle Data Sanitisation? Kieran Worth At Care Control, we...
FAQ: What is Care Control’s process for Protective Monitoring?
FAQ: What is Care Control’s process for Protective Monitoring? Kieran Worth At Care Control,...
Following the Two-Stage Capacity Test
Following the Two-Stage Capacity Test Kieran Worth Care Control Mental Capacity Assessments are completed...
FAQ: Margo AI Data Security
FAQ: Margo AI Data Security Kieran Worth Compliance Margo AI maintains compliance with UK...
Migrating to Cloud Roster
Migrating to Cloud Roster This mini article will help you understand how you migrate...
Cloud messaging and notifications
Cloud Messaging and Notifications A new technology was recently deployed to Care Control Cloud,...
How to access your Care Control data extract
How to access your Care Control data extract This will cover how to access...
FAQ – True Cost Calculator
True Cost Calculator Kieran Worth Upon entry of an Hourly Rate, the system derives...
How to Create an Account on the LearningPortal
How to Create an Account on the LearningPortal Kieran Worth This guide will walk...
Difference in Task Statuses between Applications
Difference in Task Statuses between Applications Unified Data Source All data originates from the...
Care Control Cloud FAQ
Care Control Cloud FAQ Page This page answers some frequently asked questions about Care...
Forcing Pocket back Online
Forcing Pocket back Online This guide will cover how to get Care Control Pocket...
FAQ – Roster Core Settings
FAQ – Roster Core Settings This guide will cover some of the Core Settings...
Changing the Care Certificate Assessor
Changing the Care Certificate Assessor This guide will cover how to change the assessor...