⚠️ System update: We are aware of an issue affecting certain areas and user roles within the system following the new Navigation Menu release. Please note that Super Admin access is working as expected. Our Development Team is actively investigating the issue and working to implement a resolution as quickly as possible. We appreciate your patience and understanding while we work to restore full functionality.

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Hardware Windows

11 Guides
Last Updated: 30/10/2025

How to clear your data on Mac

How to clear your data on Mac Kieran Worth Over time, your Mac and...

Last Updated: 04/09/2025

Equipment Return Form

Equipment Return Form Kieran Worth If you are experiencing issues with your device and...

Last Updated: 31/07/2025

Colour Blind Settings for Windows

Colour Blind Settings on Windows This guide will cover how to turn on colour...

Last Updated: 15/05/2023

Unsupported iOS Device

Unsupported iOS Device If your struggling to download an App, or an App is...

Last Updated: 12/04/2023

NFC Tags on CC Pocket

NFC Tagging on Pocket NFC stands for Near Field Communication; it is a wireless...

Last Updated: 22/02/2023

Device Management

Device Management This guide will cover how to use the Device Management tool within...

Last Updated: 22/02/2023

Equipment Return Form

Equipment Return Form If you need to return equipment to us, please click on...

Last Updated: 22/02/2023

Care Control Windows Crashing – FAQ’s

Care Control Windows Crashing – FAQ’s Sometimes Care Control Windows can experience difficulties when...

Last Updated: 22/02/2023

Forgotten AppLock PIN

Forgotten AppLock PIN – FAQ’s Android devices set up by Care Control use a...

Last Updated: 22/02/2023

Internet Connectivity Guide

Internet Connectivity Guide Care Control needs a permanent, reliable (but not necessarily super-fast) connection...

Last Updated: 22/02/2023

Locking an iPad/iPhone to Care Control (Kiosk Mode)

Locking an iPad/iPhone to Care Control (Kiosk Mode) You are now able to set...